American Medical Response Operations Supervisor-Exempt in Amarillo, TX in Amarillo, Texas
The Administrative Supervisor Operations is responsible for day-to-day operations including facilitation of internal communication between field staff, management and dispatch as well as outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Operations Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct, monitor, communicate with and evaluate all field employees in his/her assigned area.
Liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
Ensure PCR’s and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
Monitor and report compliance with contracts.
Provide staff and supervisor counseling and guidance and information regarding AMR operations.
Promptly investigates incidents and complaints involving assigned units or personnel, including, filing of internal and external reports, and counseling staff and supervisors.
Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units.
Implement and enforce company policies and standards.
Perform direct BLS or ALS patient care activities.
Maintain communication with other agencies and departments.
Serve on committees with other departments to set policies and generate ideas.
Perform other related duties as required.
Prepare reports and manages projects as assigned by Operations Manager or General Manager.
Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
Attend scheduled meetings as required by the Operations Manager or Regional Director.
Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
Responsible for adhering to all company policies and procedures.
Direct AMR resources during mass casualty/disaster operations.
18 years of age or older
High school diploma or GED.
One year Paramedic or EMT field experience
Current State of AZ Paramedic or EMT Certification
Must be able to drive an ambulance and have a driving record in compliance with AMR Driving qualification Standards
Effective oral and written and Interpersonal communication skills
Occasionally: Hazards, fatigue, boredom, patient care MCI’s, high call volume, life and death situations.
Frequently: Repetitive tasks, high pressure, intense tasks.
Occasionally: Confined areas, extreme hot and cold, wet and/or humid conditions, noise, vibration, mechanical and electrical equipment, moving objects, high places, fumes/odors/mists, dirt and dust, gasses, toxic conditions, human excrement, blood, urine, mucous, tissue
Frequently: Works alone, with and around others, face-to-face and verbal contact, inside and outsidetemperature changes.
Constantly: Shift work, extended day.
Occasionally: Clerical, memorization, and higher math skills.
Frequently: Simple and complex reading and writing, simple math skills.
Constantly: Analyzing, perception/computation, problem solving, judgment, reasoning, and decision making.
Occasionally: Gurney, wheelchair, IV supplies, bandaging, medications, monitor/defibrillator, radio, suction, equipment, airway equipment/airway bag, disposable supplies, durable equipment, trauma bag/box, facsimile, telephone headset, calculator, copy machine, stapler, 3 hole punch, stamping, sharpener, television monitor, kitchen appliances, hose, vacuum cleaner, maintenance tool equipment, cleaning equipment/supplies, protection devices and clothing, security monitors, hand and electrical tools.
Frequently: Maps, voice recorder system, computer/typewriter, keyboard, telephone, printers.
Constantly: Pager, telephone recording equipment.
EOE including Veterans and Disabled
Extended Job Title: Operations Supervisor-Exempt in Amarillo, TX
Job ID: 2020-11033
Street: 3408 Airway Blvd.