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CCS Medical Medical Enrollment Coordinator in Arlington, Texas

More than a career - a chance to make a difference in people's lives!

When you have the power to make a difference in the health and well-being of others, every day is extraordinary.

Are you customer driven, returning to the working force or is this your first career?

You will thrive in a fast-paced and dynamic environment where it’s all about multi-tasking to get the job done. If you are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time you are a match for CCS Medical! If you relate well to all kinds of people, explain things easily in ways that our patients can understand and listen attentively, and can hone in on the most important issues then.…….. this is the career for you!

As an Enrollment Coordinator, you will assist the Enrollment Sales Specialist function in managing and maintaining overall patient care duties and customer relationships for the department including contacting new patients, establishing and nourishing the relationship with outside sales, provider contacts, and patients to ensure patient records are complete prior forwarding the file as appropriate for shipment.

What you’ll be doing...

  • Referral intake and entry, including validating a referral before entry to ensure compliance and acceptance for CCS Medical current business processes

  • Responsible for inbound and outbound calls to potential patients, physicians, and business partners

  • Collects and validates proper documentation required by insurance plan

  • Demonstrates accountability and responsiveness to the needs of the patients

  • Performs all pre-authorization requirements prior to shipping

  • Verifies insurance coverage as needed

  • Creates initial shipments once all documentation has been collected

  • Updates workflow for reporting purposes

  • Coordinates training with pump manufacturer or doctor’s office

  • Assists with new patient enrollment in various functions

  • Maintains accurate patient records

  • Maintains a high degree of confidentiality at all times due to access to sensitive information

  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

  • Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements

  • Abides by all regulations, policies, procedures and standards

  • Exercises appropriate cost control measures

  • Maintains positive internal and external customer service relationships

  • Maintains open lines of communication

  • Plans and organizes work effectively and ensures its completion

  • Meets all productivity requirements

  • Demonstrates team behavior and promotes a team-oriented environment

  • Actively participates in Continuous Quality Improvement

  • Represents the organization professionally at all times

What WE Bring to the Table:

We offer a wide variety of insurance benefits after 60 days of employment (medical, dental, vision, short and long-term disability and life) with a large portion of premiums paid by the company, as well as paid time off within the first year. We also offer a 401(k) plan with a generous company match and vesting schedule, financial planning, competitive salary, and an EAP-Employee Assistance Plan. Also, employees in this position have an opportunity to earn a monthly commission.

What YOU Bring to the Table:

  • High School diploma or GED equivalent

  • Minimum of 6 months prior call center experience (preferably inside sales and/or account management)

  • Basic knowledge of billing procedures, insurance reimbursement procedures and HCPC codes preferred

  • Ability to analyze and correct accounts receivable problems

  • Proficient in Microsoft Outlook, Word, Excel, PowerPoint and computer literacy

  • Strong knowledge of government payer requirements

  • Knowledge of commercial insurance payers as it relates to documentation of claims that are required before submission

  • Ability to understand Medical Records documents such as safety rules, operating and maintenance instructions, and procedure manuals

  • Position requires evening and weekend availability

  • Strong attention to detail, multi-tasking, communication, and organizational skills are essential

  • Demonstrated ability to accurately perform data entry and pay close attention to detail

CCS Medical is an Equal Opportunity Employer /Veterans/Disabled

Req No.: 2021-2807

Position Schedule: Monday-Friday

In/Out: 8:30-5:30

External Company URL: www.ccsmed.com

Street: 3939 W. Green Oaks Blvd.

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