Loews Hotels & Co Restaurant Supervisor in Arlington, Texas
Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
Effectively supervise and train staff to ensure service is provided to all guests in the three meal restaurant and Room Service.
Essential Functions and Responsibilities
Oversees, supervises and performs all opening and closing duties as listed on side work assignment sheet
Greets and seats guests and ensures total guest satisfaction
Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
Checks and maintains par levels through ordering and approval of orders
Ensures profitability by controlling expenses, reducing breakage and guest satisfaction
Reports any unsafe work conditions and takes appropriate measures to correct
Ensures proper handling of guest checks and payment transactions
Intercedes and/or fills in for employees should the need occur
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all training sessions and meetings
Supportive Functions and Responsibilities
Executes emergency procedures in accordance with hotel standards.
Attends scheduled meeting and training classes
Know and enforces hotel policies, procedures, standards and ABC regulations including grooming, service and emergency
Complies with hotel policies and rules and uniform and grooming procedures
Encourages a positive attitude among employees and treats other employees and guest with courtesy and respect
Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
Is polite, friendly, and helpful to the guests, management, and fellow employees
Understanding of all front of house positions in a three meal food and beverage outlet to include server, host, bartender and server assistant
Able to work a flexible schedule including night, weekends and holidays.
Proven, professional written and oral communication skills.
Excellent organizational skills
Knowledge of food and beverage trends
Knowledge of Micros systems
- Minimum of high school degree or GED. Two or four year degree in Hospitality Management preferred.
Minimum one year as a Restaurant Supervisor in a similar sized food and beverage operation in either an independent restaurant or hotel restaurant setting
Must have at least four years’ experience in a three meal upscale restaurant setting, practical experience in all front of house positions
Licenses or Certificates:
- TIPS certified
Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.
Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.
Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.