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Google Application Engineering Manager, Salesforce in Austin, Texas

Minimum qualifications:

  • Bachelor's degree in Computer Science or equivalent practical experience.

  • Salesforce Certifications: Administrator, Application Architect, System Architect, Sales Cloud, or Service Cloud.

  • 15 years of CRM experience with 5 years on the Salesforce platform.

  • Experience with the Salesforce product suite, including Sales, Service, and Community Clouds.

Preferred qualifications:

  • Background in leading large web-based systems, or complete software product life-cycle exposure.

  • Understanding of SDLC, Development Operations (DevOps), software architecture and system integration.

  • Knowledge of the standard capabilities of SFDC.

At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently.

As an Application Engineering Manager for the Salesforce Hub team, you will be responsible for the architectural vision including technical architecture, road-map, best practices, and platform innovation. You will develop guidelines and best practices for teams to follow and deploy on their own or with the support of the Hub, assess technical fit of Salesforce as a solution for various use cases, and consult with teams on leveraging Salesforce native capabilities to minimize custom code.

You will also define platform wide architectural choices laying the common infrastructure for business teams to build their Salesforce solutions, including integration frameworks, data architecture, and security model. You will work closely with Client Delivery teams and Development Operations (DevOps) to ensure that solution designs meet the requirements of the business.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

  • Manage a team of Technical Architects and lead technical design and strategy for SFDC integration with other third-party and home-grown services.

  • Partner with business and development teams to ensure solution designs align with overall architecture road map for the Center of Excellence.

  • Translate business needs into SFDC technology architecture, solution designs, and develop high level timelines for execution, supporting a portfolio of managed implementation and enhancement projects.

  • Define overall architectural guidelines/standards for SFDC platform and collaborate with SFDC team to identify and execute on areas of innovation and co-development of features.

  • Create guidelines and tools for release management and change management processes. Develop Proof-Of-Concepts (POC) and prototypes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.