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Omni Hotels Bob's Steak & Chop House General Manager in Austin, Texas

Overview

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

The General Manager is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.

Responsibilities

General

  • Oversee and manage all areas of the restaurant and make final decisions on matters of importance.

Financial

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.

  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.

Food safety and planning

  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.

  • Responsible for ensuring consistently high quality of food preparation and service.

  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

  • Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.

  • Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.

Guest service

  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

Operational responsibilities

  • Ensure that proper security procedures are in place to protect employees, guests and company assets.

  • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.

  • Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.

  • Investigate and resolve complaints concerning food quality and service.

Personnel

  • Provide direction to employees regarding operational and procedural issues.

  • Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees.

  • Conduct orientation, explain the Bob’s Steak & Chop House Philosophy, and oversee the training of new employees.

  • Develop employees by providing ongoing feedback, establishing performance expectations and conducting performance reviews.

  • Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.

Qualifications

QUALIFICATIONS

  • Must have at least 4+ years in a Management Role, preferrably in a Steakhouse environment.

  • Knowledge of computers (MS Word, Excel).

  • Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.

  • Must possess a valid drivers license.

  • Must be ServSafe certified.

  • Must be TABC certified.

PERSONAL REQUIREMENTS

  • Self-discipline, initiative, leadership ability and outgoing.

  • Pleasant, polite manner and a neat and clean appearance.

  • Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.

  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.

  • Must possess good communication skills for dealing with diverse staff.

  • Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.

  • Ability to determine applicability of experience and qualifications of job applicants

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Job LocationsUS-TX-Austin

Posted Date6 days ago(1/13/2021 11:25 AM)

Requisition ID2021-47467

of Openings1

Category (Portal Searching)Food & Beverage

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