Fiserv Client Executive II in Austin, Texas
What does a successful Client Executive do?
This is a remote role and can be located anywhere in the US.
The Client Executive is the lead relationship person providing strategic and consultative management for a portfolio of existing clients (typical client base around 250+). As the strategic advisor to the client, this individual is required to have an in-depth understanding of the client’s business, goals, strategies and industry trends and directions. This role is passionate about helping clients grow their business, leading large, multi-disciplined project and sales teams, and integrating a broad set of business development initiatives in complex client environments.
In this role, you will:
•Generate new demand, revenue, profit margin and retention for Fiserv with assigned mix of current clients.
•Conduct regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value propositions.
•Often lead multiple initiatives concurrently, potentially in different distribution models, in a manner that will identify and execute to close new sales opportunities following Fiserv’s sales process methodology.
•Need to be a great planner – have a plan, work the plan, re-evaluate the plan on an ongoing basis and revise it as necessary. Leads and develops an account strategy using client’s growth plans, budget and project timelines.
•Ensure proactive accountability to the client leading to enhanced client experience and retention. Be able to elevate and bring to closure client issues quickly and effectively with a sense of urgency.
•Must be able to work in a virtual team setting to coordinate the appropriate resources to meet varying client requirements. This will include product specialists, solution consultants and service sales to generate new business opportunities and greater share of wallet with the client. Collaborates across the organization to ensure client needs are being met.
Basic qualifications for consideration:
•Bachelor’s degree or equivalent sales related experience preferred
•3+ years of experience in sales and/or relationship management functions with successful demonstrated performance against quota assignments for multiple years
•Possess a fundamental understanding of solution selling. Demonstrated ability to build and sustain relationships at a very senior level with clients gaining trusted advisor status
•Strong influencing and negotiation skills
•Background in most of these areas is preferred: banking, card processing, merchant processing, check services, prepaid and alternative payments.
•Prior experience of successfully working in a dynamic, matrix environment
•Travel required: Approximately 0-10%
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
The Global Business Solutions Lending team at Fiserv provides the innovative financing solutions businesses need to fund growth and drive economic vitality in communities around the country. Our solutions help thousands of businesses of all sizes quickly adapt to changing market needs from accelerating ecommerce sales and reimagining the retail experience to purchasing inventory, securing equipment and creating jobs.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.
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