Robert Half International Customer Service Representative in Austin, Texas

Description

OfficeTeam is partnering with a software consulting firm who is looking for 4 remote Customer Service Representatives. The Customer Service Representatives will be responsible for supporting both external clients as well as the company's sales department. Do you have experience in the tech or financial space? Do you have at least two years of customer service or call center experience? Read on to learn more!

Key responsibilities:

  • Support sales department with internal calls and incoming inquiries from potential clients

  • Answer inbound calls and assist with questions they may have in regards to products and services

  • Provide basic technical support which includes troubleshooting

  • Providing customer service via chat and email support

  • Responsible for lead generation and educating customers on products and services to initiate sales interest

Requirements

Requirements:

  • At least 3 years of experience in a customer service, lead generation, or tech support role

  • Previous experience providing assistance via inbound calls, chat, and email support

  • Previous experience in a basic sales or lead generation environment is a plus

  • Strong customer service skills and written communication skills

If you are looking for your next remote opportunity, please send in your resume to be considered immediately!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Salary: $16 - 18/hr

Location: Austin, TX

Date Posted: January 10, 2019

Employment Type: Temporary

Job Reference: 04160-9501706886

Staffing Area: Office & Administrative