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Lion Real Estate Group Maintenance Technician in Austin, Texas

Lion Real Estate Group is seeking a Maintenance Technician to join the team at Array, our 369-unit multifamily property located in Austin, TX. This position will focus on make-ready/turnover units and general maintenance work orders.

JOB TITLE: Maintenance Technician

FLSA CLASSIFICATION: Non-Exempt

JOB CLASSIFICATION: Regular, Full-Time

EEO-1 CLASSIFICATION: Craft Workers

REPORTS TO: Property Manager

JOB LOCATION: Austin, Texas

(Recruiters & Agencies: Please do not respond to this ad.)

JOB PURPOSE:

The maintenance technician plays a vital role in our community’s day to day impression on existing and prospective residents and is expected to maintain a high level of quality customer service and professionalism while ensuring that all company maintenance policies and procedures are consistently followed. The maintenance technician is responsible for troubleshooting and repairing all aspects of the property and apartment units including plumbing, electrical, heating/cooling, carpentry, appliances, painting and drywall.

SUPERVISORY RESPONSIBILITIES:

None

ESSENTIAL FUNCTIONS:

  • Ensures all company maintenance policies and procedures are followed

  • Ensures quality control checks of all final products (i.e. unit turns, preventive maintenance, rehab projects).

  • Walks property daily and inspects vacant apartments.

  • Completes work orders in a timely and cost-efficient manner.

  • Addresses all maintenance emergencies in a timely fashion, including on-call emergencies

  • Assists in maintaining and repairing structural, plumbing, HVAC, and electrical issues, including rehab units

  • Prioritizes work orders and unit turns

  • Paints and turns vacant units, including rehab units

  • Cleans and repairs swimming pools

  • Ensures the physical well-being and curb appeal of the apartment community including grounds cleanliness

  • Ensures all work assignments are completed according to Company standards

  • Assists with move-in and move-out procedures

  • Brings all resident issues to the attention of office personnel and informs property managers of any issues observed in housing units

  • Works together with maintenance team to keep on-site shops in order

  • Coordinates with supervisor to order supplies while maintaining the appropriate expense budget allotted per property.

  • Works collaboratively with supervisor to prepare for all city and internal property inspections.

  • Ensures Company Safety Program and OSHA safety requirements are being followed and conducts routine property safety inspections.

  • Maintains annual fair housing certification for maintenance (via Gracehill)

  • Maintains regular and consistent attendance according to required work schedule decided by the Company, including being available for on-call on weeknights and weekends

  • Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times

REQUIRED SKILLS/ABILITIES

  • Excellent verbal and written communication skills. (English)

  • Excellent interpersonal and customer service skills.

  • Excellent organizational skills and attention to detail.

  • Excellent time management skills with a proven ability to meet deadlines.

  • Ability to create and maintain strong vendor relationships

  • Team player with ability to work well with others

  • Ability to work independently, prioritize duties, manage time efficiently, and multi-task.

  • Ability to function well in a high-paced and at times stressful environment.

EDUCATION & EXPERIENCE:

  • High School Diploma or equivalent

  • 1+ year residential maintenance or related experience

  • 1+ year of experience in multifamily property management highly preferred

  • HVAC/EPA Certification preferred

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently stand, walk, sit, and reach with hands and arms

  • Ability to stand, climb stairs/ladders and walk property regularly

  • Ability to use hands to handle tools, feel objects, or control machinery as outlined in job description

  • Ability to stoop, kneel, crouch, or crawl to complete daily tasks

  • Ability to regularly lift and/or move 15 lbs., frequently lift and/or move 25 lbs., and occasionally lift and/or move up to 50 lbs. Any lifting above 50 lbs. must be done with assistance and/or material handling equipment.

REQUIRED TRAVEL:

  • Must have valid driver’s license and automobile insurance.

  • Occasional need (5-20% of the time) to utilize personal transportation to inspect apartment community, pick up supplies and other property errands, or to assist at sister properties as directed by the supervisor.

  • Occasional use of property golf cart may be necessary, if applicable to the property

BENEFITS OFFERED:

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Voluntary Benefit Plans

  • Benefits Concierge

  • 401(k) Retirement Savings Plan - 4% Company Match

  • Paid Time Off: Vacation, Sick Leave, Holidays

  • Employee Assistance Program

  • Perks and Rewards Program

*Successful completion of background and drug screening required prior to beginning employment.

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