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Oracle Renewal Representative in Austin, Texas

Renewal Representative

Preferred Qualifications


The Cloud Renewal

Sales Manager (CRSM) works with the Oracle ASM to secure the renewal and

contracted revenue growth of Oracle Cloud accounts in their territory. This

is strategically important to the health and growth of Oracle’s Cloud

business. Key objectives are maximizing annual contract value, securing

long-term (3 year) renewal contracts and achieving on-time renewal contract

closure. The CRSM will have a defined

customer base within an Oracle Cloud Product Pillar (Sales Automation, Service

Automation, Marketing Automation or Human Capital Management) and will be

responsible for all aspects of the renewal sales cycle with assigned clients.

The CRSM will be responsible for maintaining focus on near term (current

quarter) as well as longer term (multiple quarters out) renewals. It is critical

that the CRSM collaborates with our Cloud Client Success organization and our

Cloud Field Sales organization to ensure optimal engagement with clients well

in advance of, and during the renewal cycle. The CRSM will partner with field

sales to cover entire client base not just immediate renewals.

Essential Duties andResponsibilities

  • Lead the renewal sales cycle from proposalstage through contract execution in coordination with Field Sales.

  • Achieve / exceed quarterly renewal targets

  • Maximize renewal revenue

  • Drive on-time or early renewals

  • Sell extended term contracts (>3 Years)

  • Accurately forecast quarterly renewalrevenue

  • Identify, up-sell & cross-sellopportunities within dedicated client base

  • Collaboratively work across internal LOB’sto achieve objectives

  • Identify “at-risk” renewal clients early inthe cycle and construct the action plan to ensure a successful, timelyrenewal

  • Provide continuous feedback to management onboth successes and challenges of the business

Essential Knowledge, Skills, Abilities, andBackground

  • Strongtrack record of sales accomplishments leading commercial negotiations ina quota-carrying role

  • Experiencewith cloud-based/SaaS business process solution offerings

  • Productexperience in Sales, Marketing and Service Automation, HCM, or ERP

  • Proven expertise workingwith the executive level in client environments, as well as withprocurement and business owners (sales, HR, service orgs.)

  • Financebackground a plus – understanding of accounting and financial principlessuch as Budgeting, ROI, Project Payback, Time Value of Money, TCO-basedSelling

  • Understandingof legal terms in SaaS contracts (at a minimum, contract experience inEnterprise Software or Technology Service agreements)

  • Abilityto effectively negotiate in both challenging and collaborative salesengagements

  • Abilityto excel in a high-energy, quarterly-results driven sales culture

  • Teamplayer who will work within the company to continue improving organizationprocesses

  • 5-7Years sales experience in technology-based company

  • Bachelor’sdegree in Finance or technology related discipline

  • Intermediate/ advanced Excel skills, experience in Word, PowerPoint and CRM systems

  • Sometravel (10 – 25%) may be required

Detailed Description and Job Requirements

Drive the renewal of Oracle's contracts to existing customers.

Responsible for timely renewals for medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

5-8 years experience in sales or related area. Job duties are varied and complex, needing independent judgment. May have project lead role.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Job: Sales

Location: US-TX,Texas-Austin

Other Locations: US-CA,California-Santa Monica

Job Type: Regular Employee Hire

Organization: Oracle