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Apple Risk Program Manager, Apple Pay, Internet Services - Austin in Austin, Texas

Risk Program Manager, Apple Pay, Internet Services - Austin

Austin,Texas,United States

Software and Services

  • 5+ years of program management experience with consumer-facing products.

  • Singular focus on customer experience and a tried experience in payments and financing

  • Strong experience in credit card operations and functions, including servicing channels, business analytics and operational health

  • Hands-on experience building and delivering client software, web and internet services

  • Self-starting, results-oriented, self-directed, and self-sufficient.

  • Experience working in a dynamic, results driven environment.

  • Strong leadership, communication, presentation, and social skills.

  • Strong technical proficiency, fierce attention to details, relentless at follow up and demanding of quality.

  • Proven track record of managing complex cross functional software projects that support applications and services

  • International product development experience a plus

  • Experienced in setting up project timeline and work breakdown structures

  • Proficiency in utilizing project management and collaboration tools

  • Excellent verbal and written presentation skills with the ability to communicate at all organizational levels

  • Flexible and open working style, with an ability to quickly establish trust and credibility

Description

As a Risk Program Manager, you will be responsible for a broad portfolio of work. Specifically, you will: Release the right set of features for our customers, on time and with high quality. Drive all aspects of the software development process: determine requirements, scope work, develop a plan, generate a schedule, craft a team, execute, and ship. Work cross-functionally across Apple to use the collective skills and intelligence of our people. Be persistent and can discover and eliminate complexity and ambiguity in projects to ensure visibility and establish goals and expectations for services requested. Make critical decisions and trade-offs to ensure your programs are successful. Help to define a product vision and strategy. Resolve conflicts, troubleshoot, and unblock issues. Understand complex technical projects and can quickly learn about new technologies and solutions to run their implementation. Communicate with every level of our organization, from individual contributors to executives. Demonstrate high integrity and strong values, every single day. Keep up-to date on latest technology solutions in market to generate innovative ideas to solve challenges. Work closely with Legal, Privacy and security teams to design and implement solutions.

Education & Experience

  • Bachelor’s degree (or equivalent) - Master’s or MBA a plus

Additional Requirements

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

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