Google SMB Sales Manager, Account Management in Austin, Texas
Bachelor's degree or equivalent practical experience.
3 years of direct people management experience.
Experience working in a SaaS and Cloud (IaaS and PaaS) environment.
4 years of account management, customer service, marketing, sales, or other relevant experience.
Experience managing senior stakeholders in a matrixed organization.
Demonstrated organizational and project management capabilities and ability to manage multiple tasks with shifting priorities and varying deadlines.
Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
The Small-and-Medium Business (SMB) Sales team focuses on driving business growth for our partners and customers. In this role, you will be responsible for leading a team of account managers who will focus on working with our existing base of Google Workspace customers to grow their business with Google. As the leader of this team, you will also undertake project and program activities in order to identify, develop, and execute specific activities that help expand the SMB business with a specific emphasis on the North American market. You will drive experimentation with data-driven, scalable solutions in order to achieve business goals. You will collaborate with other regional teams to improve our global strategies. You will engage with partners to help drive additional growth, and work cross-functionally and share regional information with many stakeholders across Sales, Sales Development, Product, Support, and Marketing to optimize the customer experience and impact.
Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.
Lead a team of Account Management representatives to cultivate business growth, focusing on motivating, enabling, and developing the team to be successful.
Develop and implement best practices for programs and markets, ensuring the team is up-to-date with the newest trends and pitches. Improve team skills through development and training. Manage the process to operate at scale effectively, and provide management support and coaching.
Identify growth projects and programs that can scale the business. Plan and implement programs and work with cross-functional stakeholders in the wider Google Cloud organization, including Sales, Marketing, Product, and Partnerships.
Manage productive relationships with demand management, marketing leaders, and representatives as well as our partner ecosystem in order to drive strategy and execution.
Perform ad-hoc analysis to predict, measure, and interpret business trends and inform key decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .
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