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INFICON Sr. Site Lead in Austin, Texas

Description

Summary

The Sr. Site Lead is the primary interface between the client and IMS and must reflect our unwavering commitment to customer satisfaction. You are responsible for maintaining an excellent client relationship and for resolving/escalating any problems/concerns encountered. You will work with a broad range of client stakeholders, the other members of the IMS consulting team, and the IMS software development team to successfully and efficiently deploy our applications to help our clients achieve their objectives. You will train end users, support client change management needs, test client requested application changes, and meet project budget and timeline.

Our ideal candidate would have a strong analytical background, experience in semiconductor manufacturing, familiarity with industrial engineering concepts, and basic knowledge of SQL. Prior experience managing software development projects is also a plus. Willingness to learn our industry, work with fellow team members and with clients, and adapt to changes is required.

Responsibilities

  • Represent INFICON IMS to your clients both on site and in frequent remote calls.

  • Lead the entire project life cycle by developing and maintaining the schedule to meet project goals, defining clear deliverables, determining what expertise is required, and producing estimates of program/project requirements based on changing client needs.

  • Work closely with other members of the IMS consulting team including frequent communication with Program Lead and Commercial Lead for your sites.

  • Work closely with the IMS software development team including providing feedback on applications, communicating new feature requests, performing QA for new versions, and managing deployments.

  • Effectively interface with broad range of client stakeholders including operators, process engineers, industrial engineers, Fab managers, IT, and executives.

  • Develop training material, provide onsite training, and update IMS Help Site as needed.

  • Provide support during unscheduled downtime which may require being on call for nights and weekends occasionally.

Required Skills

  • 3+ years experience in semiconductor manufacturing

  • Bachelor’s degree or higher in engineering or computer science

  • Responsibilities commensurate with experience and education

  • Strong analytical and problem-solving skills

  • Familiarity with industrial engineering concepts

  • Knowledge of SQL especially with Oracle databases

  • Effective communication skills and comfortable presenting to groups

  • PowerPoint and presentation generation skills

  • Self-starter with strong self-management

  • Ability to juggle multiple priorities and projects at the same time

Desired Skills

  • Expert level knowledge in PL/SQL and Oracle databases

  • Experience managing software development projects

  • Ability to speak/write Japanese or Mandarin

  • Willingness to work temporary assignments overseas

Qualifications

Experience

Required

  • 3-10 years: Semiconductor manufacturing

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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