REYES-AMTEX AUTOMOTIVE LLC Customer Service Representatives - 77401 in BELLAIRE, Texas
Customer Service Representatives Duties: Communicate with clients to understand their financial resources and needs, the physical condition of the property to be insured, and discuss any existing insurance coverage. Customize insurance programs to suit individual customers, often covering a variety of risks. Provide excellent service by explaining features, advantages and disadvantages of various policies to promote the sale of insurance plans. Inspect vehicles, examining general condition, age, and other characteristics, to decide if it is an acceptable insurance risk. Contact underwriting and submit forms to bind coverage. Agents must complete and submit forms timely so that policy requirements are achieved. Calculate premiums and establish payment method and process payments. You will also help prepare required daily reports and use MS Excel and math skills to report transactions and balance reports. Seek out new clients, generate lists of prospective clients, and develop clientele by networking and marketing. You and your office will develop marketing strategies to attract new customers. Assist customer with communication of insurance claims to ensure quality customer service. Reach out to policyholders daily to follow up on various matters such as, payment requests, suspensions, renewals, and policy cancellations. Perform administrative tasks, such as organizing and completing paperwork, filing, maintaining records and handling policy renewals daily. Must have reliable transportation for daily marketing and bank deposits. Requirements: High School Diploma/ GED. Must have 6 months experience. Must be willing to attain Texas Department of Insurance License, Texas Department of Insurance. Candidates must pass background check. Convictions will be reviewed on a case by case basis; convictions will not necessarily bar a candidate's employment.