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CommonSpirit Health EMS Dispatcher in BRYAN, Texas


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community


EMT Dispatcher provides ambulances with necessary response information for emergency, non-emergency and routine medical transports (Wheelchair Van). Receives requests for services via radio or telephone and operates a computerized automated dispatch system proficiently and will maintain positive interaction with hospital staff, public and other agencies.



  • Assures proper utilization of vehicular resources to assure prompt completion of requests for services.

  • Inspects communication equipment for operational requirements, repairs equipment within scope of abilities, reports needed maintenance and/or deficiencies to relief and supervisor.

  • Receives and enters call/patient information into computerized dispatch system.

  • Provides dispatch accountability for all services (Ambulance, Wheelchair Van & Support Vehicle) during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.

  • Maintains proficiency in Communications computer software required for daily operations.

  • Consults with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid Laws/Guidelines updates, and other contractual obligations for services.

  • Provides proper utilization of radio and telephone equipment being courteous, proper modulation, prompt paging of staff, routing telephone calls to proper locations, or takes an accurate written message.

  • Capable of establishing priorities according to relative importance and deadlines; set goals; and manages time efficiently.

  • Checks MediTech and other information devices (i.e. fax machine, pager, Emsystem) routinely during each shift of duty.


  • Performs other duties as assigned to meet the organization`s needs.


  • Receives certification for EMD (Emergency Medical Dispatch) course within one year of employment.


  • Completes AED/CPR training within one year of employment.


  • Education

  • Required: High School Diploma or equivalent (GED)

  • Preferred: Formal Training Program after High School: Emergency Medical Dispatcher (EMD) certification and EMT, EMT-I, Paramedic certification/license

  • Major

  • Required: None

  • Preferred: Communication Health Science

  • Experience

  • Required: Previous computer experience (Windows environment)

  • Preferred: Previous computer experience (Windows environment)

  • Licensure/Certifications

  • Required: Valid Texas Drivers License. CPR-HCP Certification. NAEMD (National Association of Emergency Medical Dispatch) Certification.

  • Preferred: Valid Texas Drivers License, AED/CPR, (reference Preferred)

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Equal Opportunity

CHI Health at Home is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, pleaseclick here. (

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (1-800-875-2622) and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID2020-138377

Employment TypeFull Time


Hours / Pay Period80



Standard HoursVaries

Work Schedule8 Hour