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Nelnet Product Manager - FACTS Giving in Burleson, Texas

Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Create a collaborative and transparent environment that helps deliver business value in a quick and interactive fashion. Collaboration, relationship-building, communication and leadership are key aspects of the product manager role. The ultimate purpose of the product manager is to develop strategic vision and product roadmaps with executive stakeholders, and work with product owners and development teams to deliver exceptional results.

This role will specifically drive the strategic vision and execution of that vision for the FACTS suite of fundraising and advancement products.

  • Own prioritization, preparing and communicating product roadmaps for our suite of fundraising and advancement products. Ensure the roadmap is shared and understood by product owners, stakeholders and the delivery teams.

  • Work with stakeholders to develop product strategies that support the company’s strategic goals.

  • Ensure the strategy is visible and transparent to all parties. Facilitate collaboration with stakeholders to identify and plan the delivery key initiatives that align with the overall product strategy.

  • Collaborate with the delivery teams to develop product budget and investment needs to support the delivery of these key initiatives.

  • Work with all areas of the organization to understand customer opportunities, compliance, regulations, market trends and customer behaviors.

  • Work with product owners to ensure a common understanding of projects goals and desired outcomes and work together to ensure the projects meet those goals.

  • Acts as a stakeholder in all release planning meetings to ensure that release plans fit into the overall product vision and meet required deliverable dates.

  • Monitor delivery progress to ensure appropriate return on investments will be met.


  • Bachelor’s degree or related fields and/or commensurate experience. Master’s degree beneficial.


  • Experience in fundraising and advancement offices in education and/or non-profits OR

  • 4+ years’ agile experience 2+ years’ experience as a Product Owner or Product Manager required Proven experience working with Senior Executives required


  • Excellent analytical and problem solving skills Ability to conceptualize and analyze complex business processes

  • Strong motivation, negotiation, facilitation, and presentation skills

  • Ability to define and achieve business goals and meet deadlines while working both independently & collaboratively

  • Proven leadership and employee development capabilities Strong customer service focus

  • Exceptional organizational skills

  • Experience developing and implementing processes and procedures

  • Exceptional oral, written, and interpersonal communication skills Solid financial and budgetary skills

  • Ability to successfully manage multiple, simultaneous initiatives and conflicting priorities

  • Demonstrated skills in project management techniques, methods, processes and practices

  • Ability to meet and manage customer expectations in a professional and timely manner

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Corporate Recruiting.

Nelnet is a Drug Free and Tobacco Free Workplace.

Nelnet is a leading student loan servicer – but we’re even more than that. We’re a professional services company, telecommunications innovator, and K-12 and higher education expert (and that’s just the short list). For over 40 years, we’ve been serving our customers and making their dreams possible.