IBM Associate Partner, Banking and Financial Markets – Financial Services in Dallas, Texas

Job Description

IBM Global Business Services (GBS) is seeking an Associate Partner (AP) to be responsible for all work sold and delivered by IBM GBS for a specific key Banking and Financial Market (BKFM) client . Accountable for client relationship management within the account, this AP will spend significant time broadening and deepening relationships within the client. They will work to identify transformational opportunities and bring to bear IBM’s offering of cognitive solutions, big data analytics, digital innovation, automation, and various mobile solutions. These solutions are driving the transformation of the BKFM landscape across customer care, payments, core BKFM back office, compliance, and risk.

Responsibilities include:

  • Maintain a strong presence with the client team.

  • Lead client meetings and discussions, facilitating ideation sessions, articulating findings and cultivating strong relationships.

  • Bring to bear all services offered by IBM Global Business Services.

  • Be regarded as a strategic thought leader and practical solution implementer.

  • Present complex analyses to the client in a straightforward, easily understood manner.

  • Manage the P&L for key account while maintaining margin objectives.

  • Ensure the success and profitability for all work done within the key account.

  • Lead multi-level client teams and foster a strong sense of camaraderie and accomplishment.

  • Formally and informally mentor team members by providing constructive feedback and offering growth/stretch opportunities.

  • Disaggregate complex client situations into key issues and questions.

  • Structure high level program of project work.

  • Develop and refine hypotheses for ambiguous client situations.

NYC locations are preferred, but all locations will be considered.


Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.




Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:

  • Skill development: helping our employees grow their foundational skills

  • Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee’s strengths and career aspirations

  • Diversity of people: Diversity of thought driving collective innovation.


With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!




Required Technical and Professional Expertise

  • At least 10 years of relevant work experience.

  • At least 4 years of Banking/Financial Markets (BKFM) consulting experience

  • At least 5 years of experience leading a consulting team within the BKFM industry, required.

  • Expert in either Wealth Management Operations or Capital Markets Operations functions and processes

  • Experience managing large BKFM accounts in a well-known consulting firm with annual service revenue >3M+ Established business line leader relationships in the BKFM community.

  • Superior relationship / business development skills.

  • Demonstrable experience leading complex sales initiatives.

  • Strong track record of engagement oversight and enhancing client relationships.

  • Experience mentoring and guiding the professional development of staff members.

Preferred Tech and Prof Experience

  • At least 15 years of relevant work experience.

  • At least 7 years of BKFM consulting experience.

  • Experience with Robotic Process Automation (RPA)

  • Artificial Intelligence (AI) / Cognitive technology exposure

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.