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Salesforce.com, Inc Associate Systems Engineer - Cloud Data Platform in Dallas, Texas

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Location: Dallas, TX

Local candidates preferred

Business Technology blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Ohana, Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.

The Enterprise Data Warehouse/Cloud data Engineer will analyze and evaluate existing and/or proposed systems and devices to process data warehouse data in on-premises and in cloud. Provide production Operations for the data warehouse 24/7. Partner with engineering and product teams in requirements gathering, development, design, testing and implementation of Business Intelligence solutions .

Responsibilities:

  • Cloud data platform support engineer who has good knowledge of cloud-based BI/DW/ETL technologies.

  • Solid foundation in Python programming language.

  • Deploy Snowflake following best practices for configuration, optimization, documentation, and support of data platform

  • Assist and enhance existing data warehouse platforms by applying system solutions.

  • Strong Knowledge in ETL for troubleshooting the job failures

  • Partner with the development scrum teams and other interconnected IT groups to optimize the end-to-end process including monitoring, deployment and post-production

  • Implement monitoring services to proactively identify issues

  • Manages tasks and projects in a fast-paced Operations environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution

  • Maintains updated system documentation and Salesforce policies/procedures

  • Evaluate, determine root cause and resolve production issues.

  • Actively transfers knowledge throughout the organization, participates in knowledge transfer projects to develop best practices, conducts technology/applications deep dive sessions, and mentors junior staff and new hires

  • Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls

Required skills and experience

  • Bachelor’s or Master’s Degree in Computer Science or Information Management systems or related major and minimum 3 years of experience in IT with technical expertise in Data-warehousing platforms

  • 1+ years of experience in Python programming and shell scripting is a must.

  • 1+ years of experience in Snowflake and AWS

  • 2+ years experience in ETL

  • 1+ years of experience in large-scale distributed cloud data warehouse platforms like Snowflake/Redshift.

  • Excellent team player with ability to work with virtual and global cross-functional teams at all levels.

  • Experience with database concepts and data modeling capabilities

  • Excellent debugging and troubleshooting skills, especially in a cloud environment

  • Understanding of data warehousing concepts, schema designs, and big data platforms.

Desired Skills and experience:

  • Snowflake Snowpro certification

  • Knowledge in AWS solutions architect associate certification

  • Knowledge in shell scripting is a plus.

  • Nice to have an understanding of monitoring tools like Grafana, Zabbix, Splunk

  • Experience with CI/CD pipelines with knowledge in Jenkins, Terraform and Spinnaker is a plus.

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

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