Randstad Customer Service Representative in Dallas, Texas

Customer Service Representative

job details:

  • location:Dallas, TX

  • salary:$15 - $16 per hour

  • date posted:Friday, December 7, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_711862

  • questions:lucas.cook@randstadusa.com972-788-2490

job description

Customer Service Representative

JOB DESCRIPTION

Enter quotations in ERP software and conduction follow up communication to the customer

Enter orders in ERP software system and conducting follow up communication to the customer

Communicate with purchasing on current orders

Utilize ERP software system to record activities, contacts and research product information for customers

Respond to customer inquiries regarding company products and services

Check availability of stock items and shipping dates of orders

Assisting the outside sales team

Resolve routine and basic problems and communicates solution or requested information to the customer

Analyze a customer's service needs and refer to other service or technical departments for follow up as needed

Reports to the Customer Service Manager and Director of Distribution

Works under the close direction of senior personnel in the functional area

Possesses a moderate understanding of general aspects of the job

Attended operations and product training held at Corporate Facility in Dallas, TX

Responsibilities:

Enter quotations in ERP software and conduction follow up communication to the customer

Enter orders in ERP software system and conducting follow up communication to the customer

Communicate with purchasing on current orders

Utilize ERP software system to record activities, contacts and research product information for customers

Respond to customer inquiries regarding company products and services

Check availability of stock items and shipping dates of orders

Assisting the outside sales team

Resolve routine and basic problems and communicates solution or requested information to the customer

Analyze a customer's service needs and refer to other service or technical departments for follow up as needed

Reports to the Customer Service Manager and Director of Distribution

Works under the close direction of senior personnel in the functional area

Possesses a moderate understanding of general aspects of the job

Attended operations and product training held at Corporate Facility in Dallas, TX

Working hours: 8:00 AM - 5:00 PM

Skills:

Experience with ERP software a plus.

Education:

High School

Experience:

Experienced

Qualifications:

Possesses a moderate understanding of general aspects of the job

Attended operations and product training held at Corporate Facility in Dallas, TX

Apply through RandstadUSA.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.