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Real Time Resolutions Lien Release Analyst in Dallas, Texas

Position: Lien Release Analyst

Location: Dallas, TX

Classification: Non-Exempt

Reports to: Manager

Compensation: Competitive Hourly Rate

Benefits: Medical, Dental, & Disability Benefits Paid 100% for Full Time Employees

Hours: Full-time, Availability between 8AM – 6PM

Travel: None

Essential Functions

  • Responsible for preparing the lien release document for all paid in full loans in accordance with the county and state guidelines with a high degree of accuracy.

  • Review collateral files for all applicable loan documents that are required to determine the current beneficiary

  • vesting.

  • Research and order recorded loan documents from the county to audit the current beneficiary vesting for accuracy.

  • Research and resolve complex mortgage chain of title exceptions.

  • Determine accurate signing authority in order to have the release document properly executed.

  • Research County recording fees as needed.

  • Request recording fee checks

  • Mail the completed lien release to the county for recording.

  • Track the lien release document to confirm that the county clerk has completed the recording of the document.

  • Scan the recorded lien release into the company filing system.

  • Document the companies system of record accurately.

  • Update the MERS system as needed.

Qualifications and Skills

  • High School Diploma required, Bachelor’s Degree preferred

  • 2+ Years of Mortgage Servicing Experience Required

  • Should enjoy speaking to people and performing computer research

  • Self-motivated with a good attitude and the ability to work independently when required

  • Strong organizational and communication skills

  • Technical and analytical skills required for making decisions and piecing together information

  • Must be able to pass a criminal background check & drug screen to client-required standards

  • Ability to make decisions independently within set policies/procedures.

  • Excellent critical thinking, problem solving skills and sound judgment

  • Strong verbal and written communication skills

  • Good organizational abilities and time management skills.

  • Must be a team player with strong attention to detail and able to work independently

  • Proven track record at delivering timely and accurate information in a fast-paced environment

  • Previous mortgage lien release experience processing experience preferred

  • Active Notary Public commission preferred.

Work Environment

This job operates in a call center within a professional office environment. This role routinely uses standard office equipment, including electronic keyboard and mouse.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing duties of this job, the employee is regularly required to talk on the phone and listen to customers. He/she may be required to sit and review information on a computer screen for long periods of time as well as perform repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.

This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work

This is a full-time position; extended work hours and/or overtime may be required as dictated and/or approved by management and business needs