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Zuri Furniture Online Home Furnishings Sales Designer - Remote in Dallas, Texas

Zuri, a fast-growing retailer and etailer, is looking for a talented person to join our eCommerce Sales & Support division. This remote position will be responsible for ensuring our customers have an incomparable customer experience throughout the online shopping, purchasing and order fulfillment process.

Our ideal candidate will possess strong customer service experience coupled with proven sales success in a big-ticket setting. This individual will also have an appreciation for the culture of contemporary furniture and a desire to learn and develop in a fast-paced selling environment. We are looking for someone with availability both nights and weekends - please only apply if this works for your schedule.

Zuri is highly dynamic and ever-changing. We look for Sales Designers that are clearly driven, independent workers and especially suited to provide only the highest level of customer experience and sales ingenuity. There is an exceptionally high compensation potential through Zuri?s generous commission structure. We find that most of our designers surpass their personal earnings goals through the use of our Design Showrooms and our online eCommerce interaction tools.

Responsibilities:

  • Sales and support through our website chat function

  • Cold calling and emailing potential leads(small businesses, new home owners, etc)

  • Educating customers on Zuri?s Design Services

  • Responding quickly and efficiently to all customer emails including follow up to ensure needs were met

  • Monitoring customer purchases through the order, delivery, and installation process

  • Interfacing with internal teams as well as suppliers to ensure customer needs are effectively met

  • Working with Purchasing and Fulfillment Coordinators to promptly update customers of any delays or issues with purchases and/or deliveries

  • Assisting with customer support during busy times with high order and shipment volumes

  • Following and communicating company Policies & Procedures when and where needed

Qualifications:

  • 3 years? in sales and/or combined customer service experience; preferably in a big-ticket retail environment

  • Minimum 1 year experience working remotely

  • Bachelor's Degree or 5 years' experience in a sales role, preferred

  • Proven success in a remote position is a plus

  • Must be available both nights and weekends

  • Existing home office, required

  • Passion for contemporary design and up-to-date knowledge of its ever-evolving trends

  • Must be highly motivated and a self-starter

  • Exceptional written and verbal communication skills

  • Highly adept at problem solving

  • Advanced computer knowledge (Excel, Word, Outlook, Asana, Slack, Confluence and ability to learn new systems is a must)

  • Knowledge of CAD, AutoCAD or any Room Planning software a plus

Pay & Benefits:

  • Hourly base rate plus commission on all sales

  • Full-time, non-exempt position

  • Company provided laptop and phone

  • Employer subsidized Health and Dental coverage

  • Paid Holidays and PTO

  • Gym Reimbursements

  • Maternity Support

  • Other great perks!

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