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Digestive Health Associates of Texas Bilingual Medical Receptionist in Desoto, Texas

Bilingual Medical Receptionist

AdministrativeDesoto, Texas



About the Company:

Digestive Health Associates of Texas, P.A. (DHAT), is a large Gastroenterology group consisting of over 90 physicians with over 60 locations throughout the Dallas/Ft Worth area. We provide cost-effective, community-based health care services supporting the full spectrum of an individual’s digestive healthcare, with access and quality patient care unsurpassed in this area.


Digestive Health Management is anEqual Employment Opportunityemployer. We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation package and future growth opportunities within the company. For full-time employees, we offer an extensive benefits package including medical, dental, vision benefits, basic and optional life insurance, short and long-term disability, flexible spending accounts, health savings account, 401(k) with company match and discretionary profit sharing, paid holidays, vacation, sick time, a competitive salary and an enjoyable work environment.


The Medical Receptionist plays a vital role in the medical office and in many respects, is the “face of the company.” This position requires excellent interpersonal skills, a friendly and outgoing personality, and the ability to multi-task in a fast-paced healthcare environment.


The Essential Job Responsibilities include:

  • Answering a multi-line phone system and handling patient calls as appropriate

  • Scheduling and confirming patient appointments

  • Completing the New Patient Registration process, including sending Registration forms to patient via mail, electronically or directing patient tocom/patient-resources

  • Create and update Patient Accounts in eClinicalWorks, including demographic and insurance information. Demographics include current patient address, phone numbers and email address

  • Greeting patients/checking-in and checking-out patients

  • Verifying insurance eligibility and benefits with health plans

  • Obtaining referrals, precertification/pre-authorizations, as required

  • Collecting co-payments, coinsurances, balances, etc. at or prior to service

  • Scanning and sorting medical records in appropriate location in eClinicalWorks

  • Documenting in electronic medical records, including management of jellybeans and related tasks

  • Managing fax inbox(es), both in EHR and standard fax

  • Communicating and collaborating with other health team members

  • Cross-training with other team-members, at the discretion of the Practice Manager

  • Posting Charges and Payments in eClinicalWorks

  • Completing and submitting accurate End-of-Day Reconciliation utilizing InstaMed process

  • Timely completion of all compliance training and testing

  • All other duties as assigned

Responsibilities related to company mission, culture and engagement:

  • Actively participate in achieving the company’s Mission, that being to optimize the health of our patients and community by providing compassionate, state of the art care to adults and children with digestive and liver diseases

  • Adhere to the company’s Code of Conduct, to conduct business with honesty, integrity, and in an appropriate manner for services provided, while ensuring that its business arrangements comply with relevant state and federal statutes and regulations

  • Consistently work on ways to engage our patients, improve their care experience and maintain strong relationships with referring physician offices and other referral sources.

  • Create an environment of trust and healthy working relationships

  • Ability to adapt to changing healthcare environment and lead by example

  • Exemplify a “can do” attitude and commitment to excellence

Qualifications & Certifications:

  • 1-2 years of medical office experience

  • Excellent typing and documentation skills

  • Excellent computer skills and experience with MS Office Word, Excel and Outlook

  • Exceptional customer service and communication skills, verbal and written

  • Ability to multi-task in a fast-paced environment

Mental/Physical Requirements:

  • Ability to work well under pressure with diverse groups of professionals and physicians

  • Requires reasoning ability and good independent judgment

  • Must demonstrate sensitivity to cultural differences within team and community

  • May require working under stressful conditions and irregular hours

  • May require working with frequent interruptions

  • Work may involve prolonged periods of sitting, standing, lifting, bending, reaching and the ability to push or pull items weighing 30 pounds or less

  • Required to operate computer keyboard, mouse, and monitor