TEXAS ASSOCIATION OF COUNTIES Customer Service Representative I in GALVESTON, Texas

JOB POSTING NOTICE Galveston County is seeking a new Customer Service Representative for the Tax Office! The right candidate will be responsible for providing efficient and professional services to the citizens of Galveston County at various branch locations. JOB TITLE: Customer Service Representative I DEPARTMENT: Tax Office HOURLY RATE: $13.76 an hour JOB GRADE: 9A OFFICE ADDRESS: Various Tax Office Locations in Galveston County OFFICE HOURS: 8:00am to 5:00pm, Monday Friday WEBSITE: http://www.galvestoncountytx.gov/hr/Pages/Jobs-Online.aspx BENEFITS: Medical Dental Vision Disability TCDRS Retirement AUL Alternate Plan TO APPLY: To apply please visit our website: http://www.galvestoncountytx.gov/hr/Pages/Jobs-Online.aspx and fill out our online application or apply in person at 722 Moody, 3rd Floor Human Resources Office. QUALIFICATIONS/REQUIRED SKILLS High School Diploma/GED 1-2+ years of experience in customer service Excellent customer service skills, time management and organizational skills Must have proficient computer skills (Microsoft Office) and Efficient/accurate typing skills Must be able to work in a fast paced, detail oriented environment Must provide own transportation for assignment to any Tax Office Branch Exceptional written and oral communication skills Ability to learn complex software computer systems Must be able to handle confidential information with discretion. Must be able to be responsible for large sums of money; Cash handling experience is preferred but not required Must pass Criminal Background Check; Ability to report to work consistently and on time RESPONSIBILITIES INCLUDE Issue motor vehicle license plates, registration renewal stickers, timed/temporary permits (30/72/144 hour), and disability placards Become proficient in the internal lockbox processes Collect funds and distribute coin operated machine stickers and collect current and delinquent ad valorem taxes Process complex tax payments from Sheriff Sales, resales and attorney payments, special inventory tax payments, and applications for county beer, wine and liquor permits; Process complex vehicle title applications and transfers Process dealer title applications over counter or from DTA flash drive submitted to office by limited and full service deputies Assist customers by mail, telephone or in person to determine proper data to process motor vehicle titles/registration/renewals and tax payments; Receive/disburse voter registration applications Required to provide own transportation for assignment to any Tax Office Branch as deemed necessary by Chief Deputy Prepare RTS spreadsheet for submission to the Galveston office when needed Verify title package documentation to insure compliance with state requirements Assist Branch management with inventory control and filing in branch office Maintain a working knowledge of changes in laws, administrative rules, etc. to insure compliance with state requirements Date Posted: 6/12/2018 ADA/Equal Employment Opportunity Employer/VETS WELCOME