BMC - Building Materials and Construction Solution Counter Sales Representative in Grand Prairie, Texas
Counter Sales Representative
At BMC, the Counter Sales Representative is all about relationships - working together with Outside Sales Reps to live up to our core values of delivering what customers need, when they need it, how they want it. On the phone or in person, the sales rep connects directly with our customers, communicating essential information like quotes and product dimensions. And they tend to key builder accounts to increase sales, with a focus on exceptional customer service. It's a role that's built for growth - both for BMC and you.
Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
Initiate telephone calls to customers to generate sales to achieve a projected sales goal.
Represent assigned outside sales representatives during their absence from the office. Handle telephone calls, writes orders, resolves problems, and relays any information for those individuals.
Provide accurate and complete material take offs of single/multiple family home projects.
Provide technical assistance to drafting and engineering as required.
Analyze and size various lumber products using appropriate software.
Coordinate purchase and delivery of special products. Obtain information on pricing specifications, uses and a availability.
Code and input customer orders, pricing information and additional data into the computer system.
Create accurate and complete invoices, work orders, and sales tickets.
Maintain stock levels on the sales floor and in the stockroom.
Operate and balance cash register daily.
Research credits, returns, and late payments as needed.
Work with outside sales representatives to ensure customer satisfaction.
Minimum education required: High School Diploma
Special skills required: Ability to operate computer, calculator & cash register. Knowledge of building materials, applications, related equipment, and/or construction industry. Good interpersonal and customer relations skills and excellent oral and written communication skills. Should be familiar with inventory and inventory control.
Other: Must be able to drive and walk throughout yards, plants and offices.
- Minimum experience required— 2 years in building material industry with extensive knowledge of product and application.
“Customer and People First. Always. Non negotiable. It's the BMC DNA.”
Mike Farmer, Senior Vice President / HR
Grand Prairie, Texas, United States