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Moo Properties Customer Account Representative in Houston, Texas

As a Customer Account Representative, you will be responsible for a number of key projects relating to client development and maintenance. Everything from sales and reporting management, quality control and communication, execution of programs and projects and finally working effectively with team members to deliver optimal performance.

Salary range: $46000 - $56000 per year.

Responsibilities:

  • Assist and take responsibility for quality control of the team’s work and provide constructive feedback on the tone and creative direction of the work.

  • Own the customer communication relationship during the project fulfillment process

  • Collaborate with the sales teams to improve workflows

  • Maintain quick response times between clients and all internal teams

  • Collaborate with cross-functional teams across business and product

  • Coordinate pre-sales deliverables and share key information between the client and sales team

  • BA/BS degree strongly preferred

  • Excellent written and verbal communication skills required

  • Strong learning agility, in order to quickly gain expertise on multiple products, services, tools, systems, and processes preferred

  • Ability to multi-task, manage through conflict and use priority setting to accomplish goals required

  • Ability to handle a high volume, complex inquiries, and high-profile client base

  • Effective presentation and training skills required

  • Effective collaboration and problem-solving skills required

  • Proven success operating in a fast-paced, customer service environment

  • This is not a remote job

  • Disability Insurance

  • Dental insurance

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