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IBM Delivery Project Executive/Sourcing Manager in Houston, Texas

Introduction

IBM is seeking highly motivated and experienced individuals with project management, strategic sourcing and consulting experience to join our team of procurement professionals. Specifically, we are seeking to fill the role of a Sourcing Manager/Delivery Project Executive. The Sourcing Manager / Delivery Project Executive is the primary client interface for the delivery of our Procurement services. In addition, the Sourcing Manager/Delivery Project Executive cotrols costs, manages the customer relationship and reports on all contracted commitments within IBM and Client leadership, and manages the delivery team at the account.

Your Role and Responsibilities

Responsibilities include, but are not limited to:

Pre-Contract

  • Responsible for the overall Procurement Due Diligence activities

  • Responsible for working with Sales on development a specific client strategic sourcing and category management solution, including costs

  • Responsible for the final sourcing and category management solution for each client

  • Responsible for the completion of all pre-contract sourcing solution activities

  • Document risks and gaps for client solutions as well as mitigation plans to close

Contract Delivery

  • Responsible for all post contract sourcing delivery success

  • Ensure implementation of supporting infrastructure to deliver procurement services

  • Primary interface with the client on the realization of their strategic sourcing objectives through implementation of solution

  • Responsible for staffing and managing appropriately skilled resources for the client account while maintaining cost basis

  • Drive skill development of Delivery Team in coordination with Center/BPM management

  • Manage client stakeholder identification, buy in, and escalations

  • Ensure addressable spend is available and aligned with contract or renegotiate commitment

  • Establish and manage client dependencies to ensure optimal delivery results

  • Drive client approvals at each stage of the project sourcing process

  • Drive compliance management activities to support client compliance

  • Identify, own, deliver, and report on all contractually obligated sourcing service levels

  • Ensure client satisfaction with the sourcing services, including capturing Client NPS ratings

  • Provide/manage continuous improvement of services and identify alternatives/options as required

  • Participate/lead process improvement activities, as appropriate

  • Participate in joint planning activities, as appropriate

  • Lead/staff teams to address critical situations/problems/projects/follow-up

  • Resolve conflict in complex scenarios

Program Management

  • Manage the Client Experience

  • Establish a strong management system to support IBM and Client focused cadences

  • Manage scope and costs, including managing varied IBM Financial Systems

  • Identify sales opportunities for account growth, introduce innovations within scope of service for increased client value

  • Communicate to Project Executive key items such as contract breach, problem resolution, Root Cause Analysis, resource & performance issues, escalation issues, growth demands, cost and vendor performance issues

  • Meet delivery audit requirements

  • Manage changing risk and mitigation plans

  • Manage vendors associated with services delivery

  • Provide data and systems integrity as applicable under IBM Corporate Instructions

  • Identify and resolve cost overruns or new cost information

  • Interlock financial plan quarterly/annually within IBM - includes, Ongoing cost management to deliver financial forecast and meet contract financial targets

  • Drive Cost Take Out (CTO) efforts to deliver to Contract financial plans

  • Implement an iterative, continuous improvement plan to meet contractual commitments and unlock additional opportunities client can benefit from

Since the majority of the work is performed at client locations (domestic and/or international), high travel is required each week (75% to 90%). Typically, the Sourcing Manager/Delivery Project Executive is expected to be at the client site Monday through Thursday each week.

Required Technical and Professional Expertise

In addition to having excellent client-facing skills, the ideal candidate will have a minimum ten (10) years’ experience in procurement consulting or procurement business process outsourcing industry and have expert knowledge of the 7-step sourcing process, category management, strategic sourcing, tactical buying, procurement operations, contract management, risk management and supplier relationship management; as well as demonstrate proficiency in leading teams supporting complex scope of services for clients and have management experience.

A core requirement for the position is to have extensive experience in strategic category sourcing in at least three of the following categories: Corporate and Professional Services; Enterprise Services; Technology Services and Equipment, Marketing and Communications; Travel; and Logistics. Must have a proven track record of leading and managing souring teams both on shore and off shore.

Preferred Technical and Professional Expertise

Additionally, candidates must possess the following 4 key attributes for our business;

  • Business analysis and strategic thinking skills.

  • Communication and relationship building skills.

  • Influencing and change management skills.

  • Personal drive, initiative and commitment.

About Business Unit

IBM Global Procurement has the responsibility for achieving the best overall value for IBM and our clients when acquiring or contracting goods, services, and intellectual property assets. Our mission: "Listen for need, source with speed." We continually work to create value by managing costs and risks, engaging in revenue generation opportunities with our sales teams, and providing superior service to our clients as we ensure on-time delivery. Join us as we transform clients' strategies by delivering simple engagements focused on speed, leveraging digitization, cognitive insights, and innovation from suppliers to maximize value.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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