The City of Houston IT LEAD - INFRASTRUCTURE (OPERATIONS LEAD) in Houston, Texas

IT LEAD - INFRASTRUCTURE (OPERATIONS LEAD)

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IT LEAD - INFRASTRUCTURE (OPERATIONS LEAD)

Salary

$76,258.00 - $110,000.00 Annually

Location

611 Walker Street, TX

Job Type

Full-Time

Department

Houston Information Technology Services

Job Number

19718

Closing

7/13/2018 11:59 PM Central

  • Description

  • Benefits

  • Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS

Job Classification: IT LEAD - INFRASTRUCTURE

Posting Number: 19718

Division: ENTERPRISE INFRASTRUCTURE SERVICES

Reporting Location: 611 Walker Street

Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

Responsible for managing the team that supports several aspects of the City's infrastructure environment. The areas include enterprise servers, virtualization technologies, enterprise storage, backup and recovery, IP Services (DNS, DHCP, IPAM), cloud technologies such as Office 365 and Azure, Active Directory and various enterprise management tools. The manager must be knowledgeable on the following hardware; HP Server, Cisco UCS servers. The manager will also be responsible for managing several data centers, including all Rack & Stack, Electrical and UPS systems. A key area of responsibility is the ongoing patching of all servers to ensure that we are staying compliant with our security standards. The Manager will play a large part in making sure all systems are being monitored and alerting has been sent out to the appropriate parties. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

WORKING CONDITIONS

The position routinely requires lifting of moderately heavy items, such as computers, printers, or records boxes (up to 40 pounds) and/or stooping, bending, very long periods of walking on rough surfaces on a routine basis and extensive use of a video display terminal. There are may be sources of discomfort, i.e., outdoor installations, hot/cold temperature and humid/wet conditions. Hands-on environment. May have on-call responsibilities and rotating shifts.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.

Information systems-specific technical certifications may be substituted for 1 year of the education or experience requirement, as applicable.

Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis.

EXPERIENCE REQUIREMENTS

At least six (6) years of technology experience supporting IT infrastructure including networks, security, and hardware. System-specific technical certifications will often be required. System-specific technical certifications may be considered for substitution for 1 year of experience.

A Master's degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.

LICENSE REQUIREMENTS

A valid Texas Driver License and compliance with the City of Houston's policy on driving (AP 2-2).

Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.

PREFERENCES

Expert level Knowledge of MS Hyper-V, VMWare, Veeam, VDI, SCCM Patching tool set and Netapp. At least 5 years of experience supporting IT Infrastructure including virtual servers, enterprise storage, SCCM/Security patching and enterprise related hardware.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

Department may administer skills assessment test

SAFETY IMPACT POSITION NO

This position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 30

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832/393-8515.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

If you need special services or accommodations, please call TTY 7-1-1.

EEO Equal Employment Opportunity

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.

Benefits include:

• Medical

• Dental

• Vision

• Wellness

• Life insurance

• Long-term disability

• Retirement pension

• 457 deferred compensation plan

• Employee Assistance Program

• 10 days of vacation each year

• 10 city holidays, plus one floating holiday

• Flexible schedules

• Professional development opportunities

• Transportation/parking plan

• Section 125 pretax deductions

• Dependent Care Reimbursement Plan

• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

  • YES

  • NO

02

Which best describes your education?

  • High School Diploma / GED

  • Associate's Degree

  • Bachelor's Degree

  • Master's Degree or Beyond

  • None of the Above

03

Which area of concentration did you obtain your degree?

  • Information Technology

  • Computer Science

  • Management and Information Systems (MIS)

  • Engineering

  • Business Administration

  • My degree is not listed

  • I have no degree

04

Which best describes your technology experience supporting IT infrastructure including networks, security, and hardware?

  • Less than 3 years of experience

  • 3 years, but less than 4 of experience

  • 4 years, but less than 5 of experience

  • 5 years, but less than 6 of experience

  • 6 years, but less than 7 of experience

  • 7 years, but less than 8 of experience

  • 8 years, but less than 9 of experience

  • 9 years, but less than 10 of experience

  • More than 10 years of experience

  • I have no technology experience supporting IT infrastructure including networks, security, and hardware

05

Are you currently a City of Houston Employee?

  • YES

  • NO

06

Which of the following do you have experience working with? (Select all that apply)

  • MS Hyper-V

  • VMWare

  • Netapp

  • VDI

  • SCCM Patching tool set

  • Veeam

  • None of the Above

07

Which best describes your experience supporting IT Infrastructure including virtual servers, enterprise storage, SCCM/Security patching and enterprise related hardware?

  • Less than 5 years of experience

  • 5 years of experience

  • 6 years of experience

  • 7 years of experience

  • 8 years of experience

  • 9 years of experience

  • 10 or more years of experience

  • I have no experience supporting IT Infrastructure including virtual services, enterprise storage, SCCM / Security patching and enterprise related hardware

08

Please select which certification you have obtained and is currently valid. (Check all that apply)

  • MCSE (Microsoft Certified Solutions Expert) Cloud Platform & Infrastructure

  • MTA (Microsoft Technology Associates)

  • MCSA (Microsoft Certified Solutions Associates)

  • MCSE (Microsoft Certified Solutions Expert) Mobility

  • None of the Above

09

Please briefly describe the extent of your background as it relates to implementing, managing, and supporting voice systems and contact center technologies. Write specific examples and reference your exact role and deliverables as it relates to the effort.

10

Please provide a list of all valid certifications you currently hold and their validity date(s) (See Resume will delay review of your application)

11

Do you have a valid Driver License?

  • Yes

  • No

    Required Question