Selene Finance MANAGER - COMPLIANCE in Houston, Texas
Selene Finance is a multi-line of business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage and a real estate owned company. There are locations in Houston, TX, Jacksonville, FL, Horsham, PA and Dallas, TX. Founded in 2007 to address needs in the mortgage industry, we strive to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are attributes we seek in all of our employees. If you want to make a difference, Selene is the place for you!
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Manage relationship with Business Partners (Regulatory Compliance, Process Improvement and Testing)
Partner with business units to develop first line of defense control and recommend operational process improvements
Partner with peers to enhance/streamline their current policies and procedures.
Manage Compliance 360 (System Administrator, Regulatory Change, Testing)
Read/Review/Approve regulatory changes (Agency, Federal, State, etc.)
Manage/Conduct Global Compliance testing across various business activities.
Create/Develop/Perform operational gap analysis audits and testing.
Develop/Write departmental policies and procedures.
Create/Develop ad-hoc assessments via C360/manually for audits.
Perform analytical research upon management request.
Meet/Present regulatory change/testing results/reporting to all levels of senior leadership.
Manage/Participate in Regulatory Change Management projects.
Track/Provide monthly KPI scores to CRO.
Prepare Monthly Business Review results for VP of QC and Compliance
Organize/Lead Risk Management Monthly Team meetings
Mentor/Lead staff in daily job responsibilities.
Maintain high level of confidentiality to protect privacy rights.
Establishes internal controls to reduce errors and customer complaints.
Provides coaching, training and development to staff to ensure company and department goals and key performance indicators (KPIs) are met.
Measures and documents staff performance, attendance and compliance with job duties, expectations, regulations, guidelines, policies and procedures.
This position does not work remotely
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:
Strong leadership skills with the ability and experience to manage people.
Ability to work well under pressure, handle competing priorities and meet deadlines.
A high level of confidentiality to protect privacy rights.
Effectiveness as a team player.
Ability to easily prioritize job duties according to the needs of the company.
Strong sense of professionalism and positivity.
Strong professional and interpersonal communication skills verbally and through written electronic correspondence.
Ability to develop rapport with all levels of associates and establish credibility.
Excellent listening skills and the ability to use good judgment.
Strong interpersonal/relationship building skills.
Ability to work with a variety of people and have coping skills to handle difficult personalities, ranging from coworkers to clients.
Problem solving and decision making ability.
Ability to produce quality work.
Ability to think and solve problems strategically.
Advanced analytical skills, ability to analyze problems and provide appropriate solution.
Excellent attention to detail.
Ability to multi-task.
Education/Experience: High school diploma or general education degree (GED) required. Bachelor's degree (B. A.) or higher in business related field from an accredited four-year college or university preferred. Five to six years' related experience and/or training required.
*Certificates and Licenses: * Compliance related certifications e.g. CRCM, GRCP preferred.
Travel: Some travel may be required.
Selene Finance LP is committed to the total wellbeing of its employees therefore offers one of the best benefits package available in the industry today which include:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays (10 days off)
Company paid Life Insurance,
Matching 401(k) Plan
The job requirement listed above are representative of the knowledge, skill, and/or ability required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene Finance LP reserves the right to amend and change responsibilities to meet business and organizational needs.