SMG - NRG PARK Operations Coordinator in HOUSTON, Texas

Essential Duties and Responsibilities Include the following: Assist with all aspects of operations including event coordination, equipment maintenance, event staffing, setups and changeovers, event services, fire and life safety and customer service. Supervise operations staff. Responsibilities include interviewing, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Train staff on all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures. Prepare work schedules, set staffing responsibilities and review quantity and quality of work performed. Schedule full/part-time employees and subcontracted service providers (stagehands, Temp labor, etc.) according to event demands. Investigate, analyze, and resolve operational problems and complaints. Act as a liaison with tenants, contractors, and facility users as needed. Maintain equipment and inventory. Order all necessary supplies and materials. Coordinate needed equipment with the Operations Department or outside service contractors as needed. Report irregularities, discrepancies, damage or loss of property or any other safety concerns to supervisor. May perform other duties as assigned. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with all policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. Must possess a thorough understanding of facility s layout, and operational equipment. Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools. Have experience with the principles and techniques of supervision, training, budget preparation and purchasing. Understand and work from general instructions, specifications, sketches, event documents and preventive maintenance schedules. Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment. Follow oral and written instructions and communicate effectively with others in both oral and written form. Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. Be licensed and to operate a motor vehicle in the United States. Ensuring and following safety measures and regulations for forklift operation. Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines. Position may be required to work outdoors and is exposed to the elements (heat, rain, etc.) Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility. Work independently, exercising judgement and initiative. Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays. Education and/or Experience Bachelor s degree f