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Veterans Affairs, Veterans Health Administration Supply Technician in Houston, Texas


As the Prosthetic Supply Technician of the Prosthetic & Sensory Aids Service at the Michael E. DeBakey VAMC and its outpatient clinics, the incumbent is responsible for complete inventory of numerous stocked and patient order items provided to the veteran population at the medical center and CBOCs and provide data management oversight for the service. The incumbent is responsible for ensuring all equipment and supplies are posted, receiving and distributing mail or patient pick up orders.


Major Duties will consist of but not limited to: Verify entitlement through Prosthetic package, distribute mail and/or patient pick up orders, and assemble equipment in inventory (basic assembly) to prep for issuance. Review requests for completeness, proper documentation/posting to patient transaction screen Perform issuance of inventory, spot check, and barcode labeling of items Make micro/macro purchases against patient consult; Submit request for quote forms to contractors & vendors to obtain pricing Assembles equipment (basic assemble) needing to be delivered to specialty services, i.e., walker, wheelchairs, bathroom equipment Dispenses off the shelf inventory items to patients and stock post the items to the patients' record Provides information to customers or external stakeholders regarding medical supplies. Required to order patient specific items such as but not limited to knee scooters, feeding pumps, respiratory equipment. Compiles and inputs information regarding usage and procurement into the database to maintain a complete and accurate inventory accounting system. Operates the Prosthetics software package to maintain detailed and accurate accounting of all actions taken for Veterans and documents their records to show all items and services provided. Utilizes an automated inventory system to monitor issues and receipts in support of stock replenishment processes. Access and analyze data to include DHCP/VISTA, GUI, ROES, GIP, and various other data/information retrieval systems. Stocks shelves and is involved with daily, weekly, monthly inventory counts. Responsible for coordinating with Logistics and other services as required, to ensure inventory is readily available in support to direct patient care by Prosthetics. Reviews incoming shipments for correct quantities, items, and initiates actions to correct deficiencies. Manages and controls all inventory transactions and purchase decisions that determine the quantity and dollar value of the inventory required to support the provision of prosthetic items. Receive and verify non-VA Care prescriptions and place patient specific durable medical equipment orders to be shipped to the non-VA Care provider facility for issuance to the patient. Establishes and monitors stock levels at multiple locations using well established and commonly applied stock principles and methodologies to determine need based on usage, prescription trends, delivery times, product availability, alternate sources and similar factors, revises reorder frequencies, and forecasts future requirements as necessary to provide continuous support. Determines proper distribution of equipment mailed for Veterans that need to be delivered to the specialty service for issuance to the patient. Determines if the mail should be brought to the immediate attention of the supervisor and what should be given to other members of the staff. Other Assigned duties Work Schedule: Monday - Friday; 7:30A - 4:00P or 8:00A - 4:30P, subject to change based on the needs of the agency

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Supply Technician/PD03734-A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required


Conditions of Employment


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2020. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Perform inventory management duties including item management, prosthetic appliance coordination and inventory control. Use DHCP/VISTA software to manage the receipt, distribution and stock maintenance of items received from the medical center warehouse and local vendors in order to maintain an accurate inventory system. Routinely conduct inventory checks on all items to determine stock levels, losses and accuracy of accountability. Provide stock/inventory to eligible and entitled individuals regardless of location. This may involve mailing items, delivering items to areas within the facility and ensuring that appropriate documentation is completed. Use word processing software and printing equipment to create, copy, edit, e.g. make variety of standardized documents using a glossy of prerecorded formats, form letters, transmits, receives, and acknowledges electronic mail and messages. Independently processes the receipt of prosthetic appliances assuring that the quantity and quality purchased is correct. Prepares item descriptions for new prosthetic items when creating and entering all pertinent data into IFCAP for a new item master number. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond post-high school education . You will be rated on the following Competencies for this position: Attention to DetailCustomer ServiceReasoningTechnical CompetenceTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary requiring some periods of walking, standing, bending and carrying boxes or other inventory items. Although the position may require some climbing and the lifting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at


A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional Information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.