Neovia Logistics IT Analyst Senior in Irving HQ, Texas
Supports a global organization on all IT asset purchases and renewals.
Oversees some cross-functional projects, relied upon to answer complex questions, and perhaps assists with some cross-regional projects. Secondary trainer of new team members.
Primarily Independent. Relied upon as a subject matter expert (SME) by colleagues. May assist with training or answering routine and perhaps some non-routine questions.
Oversee IT software license and subscription management.
Develop process and controls related to software usage.
Develop reporting for license management and other IT reporting requirements.
Create purchase requisitions.
Receive purchase orders.
Generate return material authorizations (RMAs).
Initiate new vendors setup requests.
Follow-up on grief reports and capture recommended solutions.
Participate in process improvement projects.
Expedite workflow approvals.
Oversee SAP order processing/order management.
Liaise with users, vendors, and technical groups to resolve system issues and to improve processes.
Assist with updating standard operating procedures and ensuring they are easily accessible.
Serve as lead trainer to junior level staff.
Ensure internal clients are proactively educated on roles and responsibilities associated with IT global purchasing activities
Train stakeholders on new and updated processes.
Collaborate with cross-functional and global stakeholders, ensuring a partnership approach to solutions.
Introduce best practices into the workflow where deficient.
Ensure the delivery of exceptional customer service and tangible outputs. Rely on industry standards, best practices, and qualitative and quantitative data to support and/or refine operations methodologies.
Bachelor’s degree (preferably in Business Management or Finance) or an equivalent combination of education, certification, and experience.
At least 5 years of IT experience.
At least 5 years of SAP purchasing functions.
At least 3 years of experience in purchasing IT materials (software, hardware, etc.).
At least 3 years in a role with responsibilities for overseeing complex and cross-functional projects.
Some formal project management experience preferred (developing project charters, business cases/proposals, etc.).
Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds.
Effective user of Microsoft Excel required and some working knowledge/exposure with SharePoint a plus.
Establish and maintain effective relationships at all levels of the organization, and with external vendors and regulatory agencies.
Effective written, verbal, and presentation skills with the ability to shift approaches based on audience.
Ability to communicate complex issues/solutions in a manner that is easily understood and actionable despite the audience.
Critical thinking abilities using fact-based troubleshooting skills.
Ability to perform well within a fast-paced, deadline-driven environment that requires the management of multiple projects at once, without compromising quality and service levels.
Ability to maintain confidentiality of extremely sensitive data at all times.
Must have the ability to work well within a team environment as well as independently, have exceptional interpersonal and organizational skills and pay specific attention to details.
Neovia Logistics Services, LLC is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities.
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