Citigroup Business/Tech Analyst in Irving, Texas
The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Create high level statement of work and share with stakeholders to enable them determine E0 estimates
Work with product owner and tech stakeholders to create and groom user stories
Guide development and testing team during execution
Facilitate discussions during defect triage
Come up with creative solutioning especially when needed to mitigate scope and capacity risks
10 - 15 years of solid business/technical analysis and design experience
10 - 15 years of retail bank business & systems experience
Experience with all phases of Software Development Life Cycle and agile methodology
Comprehensive knowledge of the principles of business analysis
Good working knowledge of JIRA
Be self-motivated and a positive attitude to learn
Ability to work cross-LOB and collaborate with various stakeholders effectively
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Job Family Group:
Business Analysis / Client Services
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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