Citi CSIS Sr. Investigator in Irving, Texas

  • Primary Location: United States,Texas,Irving

  • Education: Bachelor's Degree

  • Job Function: Corporate Services

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 18074892


A role in our investigations function means you will have the opportunity to work with a group of individuals whose collective mission is to investigate wrongdoing against our firm. We conduct professional and independent investigations in order to identify fraud, recover lost or stolen assets, identify underlying control failures and root causes, enforce the policies of the firm, identify network security incidents and cyber events, and to cause and/or support prosecutions and civil litigation, if appropriate. You’ll make connections with fellow colleagues that share your diverse background and experiences. On our team, we relish unique individuals, collaborative teams and inclusive leaders, because they are the engines of new ideas. With operations around the world and staff from a variety of disciplines, you will benefit from working alongside and learning from the best and the brightest in the Security industry.

As an Investigator, you will be responsible for the coordination and investigation of high level fraud matters and/or network security incidents. You will draw on a broad range of investigative skills that exist amongst the team and work with business, product, process subject matter experts (SMEs) and functions in order to arrive at the most complete and accurate findings. This role will utilize your sophisticated expertise in investigative interviewing, fraud identification, loss prevention, network security, cyber enabled fraud, to identify fraud activities, schemes, trends and organized rings that create a risk to our firm, its employees, shareholders, systems, assets and clients. One guarantee is that no two days will be the same. Challenges will present themselves daily. The question is, are you up to the challenge?

• Manage and work investigative cases referred from internal and external sources utilizing technology and tools

• Provide timely investigative results

• Provide quick, accurate and formulated case decisions and/or conclusions that will reduce losses, protect our customers and safeguard the integrity of our products and reputation

• Gather, research and analyze facts relevant to an investigative case and draw conclusions on said facts

• Ensure proper adherence to investigative standards, case aging protocols and report writing

• Interact with law enforcement and other outside entities regarding loss recovery to include court ordered restitution

• Brief others on an ongoing investigations/investigative projects


• Bachelor's degree (US only)

• Ability to conduct investigative interviews and recording techniques that tie the facts and evidence together

• Experience investigating case(s) that have impact to the firm

• Understanding of forensic and eDiscovery processes and procedures to include the collection, examination, and analysis of data while preserving integrity and maintaining a strict chain of custody

• Experience representing/testifying in criminal and civil court matters

• Demonstrated report writing that would present the case and evidences gathered in a cohesive and comprehensive manner

• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

• Excellent communication needed for marketing case work and obtaining cooperation of other parties

• Good report writing skills to accurately articulate the circumstances and events of the investigation

• Good analytical skills needed to assess evidence, identify relationships and develop leads in an investigation

• An ability to multi-task, demonstrated attention to detail with ability to manage caseload and produce accurate, concise analytical reports

• Solid judgment and decision making skills

• Ability to present data, information or findings

• Expresses ideas or facts in a clear, concise and open manner

• Communication indicates a consideration for the feelings and needs of others

• Actively listens and proactively shares knowledge

• Evaluates data and courses of action to reach logical, pragmatic decisions

• Takes an unbiased, rational approach with calculated risks

• Applies innovation and creativity to problem-solving

• Open to change and flexible in a fast paced environment

• Performance is consistent, even under pressure

• Always pursues continuous improvements

• Effectively adapts own approach to suit changing circumstances or requirements.

• 2nd language skills a plus

• Flexibility to work on call off hours/weekends during critical project phases, if necessary

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.