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ADT Security Services, Inc. eLearning Specialist in Irving, Texas

/Company Overview:/

At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter, LinkedIn, Facebook and Instagram.

/Major Responsibilities/

The eLearning Specialist is responsible for creating and managing eLearning content that is creative and interactive. eLearning content will include, but not limited to, computer-based learning or eModules and other multi-media learning experiences from existing curriculum or new modules. This role will develop courses that are visually engaging and foster a learning environment in support of multiple work groups.

Content Development

  • Collaborate within Customer Experience and Operations in order to conduct needs assessments, identify actionable learning objectives, design learning experiences, create assessments that measure learning, and develop and deploy interactive eLearning solutions that increase speed to competency.

  • Create scripts, apply graphic design skills, program user interactions, record software simulations, demonstrations, voiceover and create all applicable multimedia products to develop eLearning solutions.

  • Produce creative and quality images, animations, and graphics that can convey a message or story, identify actionable objectives and facilitate learning transfer.

  • Ensures that all learning needs, requirement and established standard are met.

  • Ability to work flexible schedule in support of team development and operational needs.

  • 5%Other duties as assigned.


  • Four-year degree is preferred or business equivalent


  • Minimum of 3 years of eLearning or Instructional Design experience.


  • Knowledge of concepts, principles and practices in adult learning theory, instructional technology, instructional theory and practice.

  • Ability to design and author/co-author complex and high-quality instructional content, aligning learning outcomes with course content design guidelines.

  • Skilled in Articulate, Captivate and various other development tools.

  • Ability to communicate with business partners and understand design needs.

  • Ability to work in a fast-paced environment.

  • Works well with ambiguity and deadline focused environments.

/ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at to learn more./

Title: eLearning Specialist

Location: Texas-Irving

Requisition ID: 2014863