CSC ServiceWorks Inside Sales Manager in Irving, Texas

MARKET INTELLIGENCE ANALYST OVERVIEW:

CSC ServiceWorks is a dynamic, global leader in laundry solutions and air vending services. We have over 3,000 team members who are driven by one goal — being best-in-class. Our mission is to provide our team members with career growth, financial benefits, job security, purpose, and the opportunity to help strengthen the communities where we live, work and play. When you join us, you can grow your career while being part of something greater — helping transform our company into the CSC ServiceWorks of the future, insuring that everyone has access to reliable and exceptional laundry solutions and air vending services for everyday living and those special moments in life where results matter.

As a Market Intelligence Analyst, you’ll be an important part of what works.

You will be responsible for sourcing and identifying new accounts. This position will have general understanding of overall business including market trends and analytics. Provides consulting and interpretation of market and consumer/customer research data to the organization.

  • Qualify leads, identify decision makers and determine buying potential of the prospect

  • Conduct independent research

  • Call prioritized leads and ensure customer follow up via literature, email, call or appointment

  • Collaborate with sales team to set appointments between lead and sales

  • Contribute to department goals by accurately tracking progress in CRM solution

  • Build strong relationships with all colleagues from HQ, subsidiaries and with research suppliers to ensure superior service.

  • Run queries on own data (Business Object) and performs analysis to support decision making process

  • Compiles and deliver business intelligence reports to end users on a regular basis

  • Researches information for Sales and marketing teams and other departments

  • Provides integrated marketing analytical solutions across customers and channels, contributing to in-market action plans

  • Drive deep consumer/customer understanding and ensure all marketing and product management projects are designed with the consumer at the heart

    What it means to Be Part of What Works

How we do things at CSC is just as important as what we do. Our values empower every team member to provide the highest level of service to our customers and live their full potential. Our core values are a part of what differentiates us as Best in Class.

  • Safety Awareness

  • Customer Focus

  • Integrity, Trust, & Respect

  • Drives Engagement

  • Teamwork & Collaboration

  • Follows Through on Commitments

    In this role, you’ll need:

  • Bachelor’s degree preferred with a minimum of 2 years of proven success in sales b2b solutions.

  • Experience prospecting for new clients and the ability to engage people over the phone and identify decision makers

  • CRM Experience

  • Analytic skills and the ability to interpret journals, reports and governmental regulations.

  • Strong written and oral communication skills

  • Excellent presentation skills and the ability to effectively and professionally present information to all types of audiences throughout the organization.

  • Strong analytical skills

  • Advanced Microsoft Office skills

  • Skilled at working as part of a team and independently

    The CSC ServiceWorks Story

At CSC, we’re in the business of making things work, for our team members, our clients, and our consumers. We’re the leading provider of commercial laundry services and air-vending solutions throughout the United States, Canada, and Europe. Our Best in Class team of 3,000 dedicated professionals benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our work takes us to apartment, condominium, education, hotel and hospitality, and convenience and gas environments around the world. CSC is built on a company legacy that goes back to 1927, and today, we make life easier for over 40 million residents and consumers, property managers, and owners every day.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

EOE/AA/M/F/Vets/Disabled

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