BH Management Services Inc. Maintenance Technician- Eagle Crest in Irving, Texas


(3) Weeks PTO in 1*st* year

Paid Holidays

Birthday – paid day off

Volunteer time off each year

Medical Benefits – 1*st* of month following 30 days

401k + match – 1*st* quarter after 90 days

Education reimbursement

*Come join our growing community! *

As a Maintenance Technician, you're primarily responsible for assisting in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property.

About BH Management:

BH Management’s roots date back to 1993 when Harry Bookey formed the company with a roster of just five apartment communities. Today, our founder continues to lead the firm, serving as inspiration for its 1,600-plus employees. BH Management currently has over 220 communities spread over multiple states and is continuously growing. This ranks BH Management Services 12th out of the 50 largest management companies in the United States. What may be less obvious, however, is how we got here. Our guiding principles are simple and direct. First, invest in employees—they are the front line of our team and the foundation of our success. Second, go above and beyond to satisfy customers.

Essential Job Functions

General Maintenance Duties

  • Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
  • Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.
  • Responds to resident/management requests and Service Request for occupied apartments as directed by Maintenance Supervisor.
  • Uses service request system and schedules to establish priorities. Determines with Property Manager and/or Maintenance Supervisor, requests or emergencies that should be top priority. Monitors the completion of Service Requests in order to limit callbacks.
  • Reviews daily work order priorities with the Maintenance Supervisor at the beginning and end of each day.
  • Assists with ensuring that established preventative maintenance programs are implemented, followed and documented per BH program guidelines.
  • On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
  • Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees.
  • Assists with the daily upkeep of the grounds and appearance of the property.
  • Has a complete understanding and working knowledge of the company’s policies and procedures.
  • Responsible for the maintenance and security of all property-issued tools.
  • This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned.

Maintenance Duties

  • Repairs/replaces light bulbs, globes or fixtures
  • Repairs/replaces windows, latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors and closets.
  • Assists in the repair/replacement/removal of appliances.
  • Repairs/replaces faucets, sink plugs, washers.
  • Repairs/replaces curtains, mini-blinds, ceiling fans.
  • Repairs plaster; paints as necessary.
  • Repairs/replaces sinks, bathtubs, showers.
  • Repairs/replaces flooring materials.
  • Picks up exterior & interior litter; empties and sanitizes trash containers.
  • Assists with maintaining the exterior grounds and common areas of the property.
  • Repairs/replaces any apartment material/maintenance requests within scope of management responsibility.

Construction Duties:

  • Assists with interior/exterior rehabilitation and construction projects.

Make Ready Duties

  • Works with the office team and Maintenance Supervisor (i.e., walking apartments, move-in/move-out reports, etc.). Completes work as directed and reports apartments that are ready to show to the Maintenance Supervisor and Property Manager.
  • Walks all vacant units to determine make-ready needs. Coordinates efforts with Maintenance Supervisor and Property Manager to make schedules and assignments. If major appliances or carpets need replacing, discusses with Maintenance Supervisor or Property Manager before taking action.
  • Ensures all repairs/replacements are completed as necessary for apartment to be occupied.
  • Ensures all trash from apartments are cleaned out before, during and after make-ready activity.

Safety Duties

  • Assists with the identification and correction of hazardous community conditions.
  • Assists with touring property daily to look for needed maintenance and liability hazards and reports to Property Manager and Maintenance Supervisor. May assist with repairing hazards.
  • Attends and participates in BH’s training programs as required.

Ordering and Maintaining Supplies

  • Assists with ordering supplies and performing physical inventory of supplies.
  • Works with Property Manager and Maintenance Supervisor with input from maintenance staff, determine supplies and equipment needs. Must get approval from Property Manager prior to placing orders for major expenditures and unbudgeted items.
  • Available as needed to pick up supplies and inventory items from approved vendors.
  • Responsible for overall organization and cleanliness of work areas and maintenance shops.

On-Call and Emergencies

  • Shares on-call responsibilities with the maintenance team; responds to resident service requests within 24 hours.
  • Assists with hazardous weather problems, fires, floods, snow removal, freezes, etc.


  • HVAC certification preferred (most industry certifications accepted) or ability to obtain
  • E.P.A Certification preferred (Type II – domestic HVAC systems) or ability to obtain
  • E.P.A 410A certification preferred or ability to obtain
  • CPO (Certified Pool Operator) preferred or ability to obtain
  • Working knowledge of Microbial Growth preferred
  • Working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair
  • Working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair


  • High School or GED (General Education Diploma) preferred
  • Regular attendance, punctuality and dependability required
  • Six months to one-year general maintenance and safety experience strongly preferred
  • Six months to one-year general knowledge/experience with all major types of heating and air conditioning preferred
  • Required to provide own (industry specific) hand tools
  • A valid driver’s license and reliable transportation may be required based upon specific property needs
  • Basic computer skills/knowledge required to perform job functions
  • Ability to work independently with minimal supervision
  • Excellent time management skills; ability to prioritize work functions
  • Strong communication and interpersonal skills
  • Knowledge of building maintenance and repair
  • Ability to learn and institute BH and industry standards
  • A positive, team-oriented attitude
  • Ability to work with a diverse group of people and customers

Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen.

Location: Eagle Crest

Job Code: Maintenance Tech

# of openings: 1