Citigroup Senior Controls Automation Lead in Irving, Texas
This is a Senior Controls Transformation Automation Lead position in the Intelligent Process Automation (RPA) team within GCT NAM. Primary responsibility of this position is to work with business, operations teams and gather the requirements for controlled automations initiatives.
E2E analysis of complex business processes and come up with requirements for Automations.
Serves as a liaison between the Business, Operations and IT
Provide project lead responsibilities as needed for multiple concurrent projects.
Resolve problems concerning the projects; contact vendors for support when necessary; facilitate resolution to risks/issues and resolve problems involving clients with optimum speed and efficiency
Formulates and incorporates successes and lessons into best practices
Acts as a technical resource and may provide system support for requirements, testing and project management.
Contact with users, external service providers, and other technical specialists as needed
Work with business and technology to research and resolve issues
Participate in meetings with project teams and business stakeholders to understand and/or drive business decisions and requirements
Facilitate complex design work, advanced trouble-shooting, performance tuning and process improvement
Leverage a solid understanding of Citi software development, project management, vendor management, and production incident processes to create efficient and sustainable work processes
Xceptor tool experience in following key areas is must.
Create input formats for structured and semi-structured data XLS, CSV and PDF documents, including field level formatting data types.
Identify and apply core data capture functions to cleanse and format data
Extract and normalize crucial data from semi-structured documents, using calculations and filters enrichment techniques
Create translation tables and reference data look ups
Use Xceptor’s inbuilt testing functionality and input activity dashboard to test, troubleshoot and fix a process
Experience with Agile framework is a must.
Experience of Automation Anywhere and it’s commands, IQ BOT, Discovery BOT, Attended BOT is a must.
Knowledge of other process mining/discovery tools like Celonis is a must.
Technical knowledge of reporting tools like Tableau, programming knowledge using .Net, Java, SQL Server or other databases is a plus.
Technology-related Bachelor’s degree or equivalent
Minimum 10 years’ experience in Software Design and Development leading large efforts and resolving complex problems
Strong analytical, verbal and written communication skills
Strong customer focus and management of client expectations; ability to establish and maintain a high level of user trust and confidence in the IT group's knowledge of and concern for users' business needs.
Strong interpersonal skills at all levels of management; excellent teamwork skills
Ability to present and explain technical information to diverse audiences
Demonstrated commitment to cost effectiveness, quality customer service and operational efficiency
Ability to weigh various suggested technical solutions against the original business needs and choose the most cost-effective solution. Ability to gain credibility to influence decision makers and influencers
Ability to influence within and across boundaries
Demonstrated professional project management skills including prior implementation experience in a complex, high tech environment
Job Family Group:
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
- Citigroup Jobs