Ally Audit Analyst in Lewisville, Texas

Position Description

Responsible for ownership of the consumer and other communications process within the Loss Mitigation organization, primarily focused on maintaining the content and governance for all debt collection letters and other letters used within the Loss Mitigation and Collections departments. This position is responsible to make recommendations for new and existing communications of all media types and is then responsible to facilitate the review and approval by all stakeholders including but not limited to Compliance, Legal, and IT. Incumbent is accountable to document changes following each level of review to produce a final communication for implementation. In addition, will create and maintain other internal and external communication media as needed.

Job Responsibilities

  • Assist management in developing an intake process for oversight and management of all aspects of audits from internal/external audits, State Exams, Compliance, Risk, etc.

  • Assist management in developing an intake process for oversight and management of all aspects of Self-Identified issues.

  • Working with business unit to identify key stakeholders, organizing responses, ensure requested documentation and responses are submitted timely for audits, exams, compliance, and risk reviews.

  • Assist in coordinating with Audit, Internal Compliance, Risk and Operational Teams to address and close action items for assigned audits or self-identified items.

  • Assist with partnering with the business to review and determine action required to address any compliance items, audit issues, self-identified issues, etc.

  • Responsible for working with the Process & Policy team if documentation updates are needed based on audit items, self-identified issues, etc.

  • Responsible for maintaining an Audit & Issues Management log.


  • Bachelor's degree required, MBA preferred

  • 3-4 years previous experience in Collections or Special Handling operations preferred

  • Experience with corporate or financial communications a plus

  • Strong written and verbal communication skills with an ability to communicate effectively across business levels (both vertically and horizontally)

  • Advanced experience with Microsoft Office Suite

  • Ability to support multiple assignments and stakeholders, prioritize workload for self, and coordinate with others to meet deadlines.

  • Self-starter who requires a minimum of supervisory oversight

  • Understands completely and complies with the highest level of ethical judgment.

  • Ability to build strong relationships with internal business partners and experience working with multiple business partners in a collaborative and team-oriented manner

  • Comfortable working in an evolving and dynamic environment

  • Flexible and can work independently and in a team environment

  • Detail-oriented, energetic, motivated, and action-oriented

Ally Overview

Ally Financial Inc. is a leading automotive financial services company powered by a top direct banking franchise with the opportunity, experience and people to redefine the industry. Ally's automotive services business offers a full suite of financing products and services, including new and used vehicle inventory and consumer financing, leasing, inventory insurance, commercial loans and vehicle remarketing services. Ally Bank, the company's direct banking subsidiary and member FDIC, offers an array of deposit products, including certificates of deposit, savings accounts, money market accounts, IRA deposit products and interest checking. Ally's Commercial Finance unit provides financing to middle-market companies across a broad range of industries.

Business Unit/Enterprise Function

Ally Auto works directly with dealers nationwide to provide one of the most comprehensive suites of auto financing products and services in the industry. Ally offers new and used vehicle inventory financing, consumer financing, leasing, commercial loans and vehicle remarketing services. As a full-service provider, Ally understands dealer needs and is committed to helping them maximize sales and profitability. With nearly 100 years of industry experience, our employees' expertise allows us to provide our customers with the highest level of service, providing value that helps dealers build brands, better serve customers and stay ahead of the competition. Ally is also a full spectrum auto servicing organization that includes value streams from customer care to remarketing, and many support areas. It is a fast-paced, challenging and collaborative working environment. Our employees are focused on consistently delivering a superior customer experience.

Total Rewards Information

Ally's compensation program offers market-competitive base pay and bonus pay potential based on achieving personal and company goals. Plus, we have a flexible paid time-off program with an emphasis on work-life balance.

Ally offers a variety of benefits to protect your health and well-being, provide financial security and balance your work-life needs including:

  • Industry-leading 401K Retirement Savings Plan including Matching and Company Contributions

  • Comprehensive wellness program with financial incentives designed to help you achieve your best health

  • Flexible health insurance options including dental and vision

  • Pre-tax Health Savings Account with generous employer contributions

  • Pre-tax dependent care and commuter benefits

  • Other work-life integration benefits including Paid Parental & Caregiver Leave, Adoption Assistance, Back-up Child & Adult/Elder Care, Child Care Discounts, Tuition Reimbursement, LifeMatters Employee Assistance Program, Weight Watchers and other employee discount programs

Ally is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Job Title: Audit Analyst

Company: Ally Financial Inc.

Category: Audit

BU Function: Auto

Requisition ID: 18-5831