JPMorgan Chase Chief of Staff- Strategy/Management in Lewisville, Texas

Our Global Technology Infrastructure Group (GTI) is filled with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

As a Vice President in the Strategy and Business Services (SBS) group you will help drive the overall business and operations agenda for the technology organization. This includes collaborating with product owners to support delivery routines such as service reviews, business reviews, risk escalations, accomplishments reporting, cross technology initiative reviews and other routines as relevant.

This role encompasses a wide variety of responsibilities, such as driving consistent monthly service reviews for aligning & managing business strategy, operating principles, financial targets & major investments across all technology product areas. Partnering with Delivery Managers, Vendor Management and Finance and Business Management functions to analyze and report against supplier engagements and manage Product financial transparency & performance. Developing partnerships with technology Product Owners to ensure adequate and consistent Product Management practices are in place and working with Management Teams across Operations, Engineering and Line of Business driving continuous improvement and efficiencies. Continually striving to enhance reporting capabilities utilizing industry standard toolsets and identifying opportunities to automate existing processes.


  • Experience within MIS, Analytics, Finance, and/or Management Consulting roles. The successful candidate will have a unique mix of technical and business management skills

  • Flexibility and willingness to engage across diverse functions, locations and teams

  • Demonstrated ability to establish and build relationships and strong partnerships

  • Strong interpersonal skills and a positive attitude with ability to influence people

  • Knowledge of industry standard project management tools and techniques

  • Project Management experience and delivery driven mindset

  • Advanced working experience with MS Office Suite (especially Excel, SharePoint & Powerpoint)

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of data and information with attention to detail and accuracy

  • Knowledge of IT Services / Products and the macro principles that should govern them (Economic, Strategic, etc.)

  • Knowledge of the SDLC toolset (e.g. Jira, Confluence) and agile methodologies

  • Experience with queries and reporting; Tableau, Qlikview, Python, Java skills would be a plus

  • Bachelor's degree required; Master’s degree a plus; 7+ years of related working experience

When you work at JPMorgan Chase & Co., you are not just working at a global financial institution. You are an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you are looking to build your career as part of a global technology team, tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

If you are looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.