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Baylor Scott & White Health Department Asstistant - Lubbock Health Plan in Lubbock, Texas

The Department Assistant will provide secretarial support to ensure Health Plan office or Department efficiency and provide additional clerical duties in support of Health Plan office or Department operations.

*Routinely schedules appointments, meetings and luncheons, notifying all participants in a timely manner; provides meeting support such as agenda preparation, travel arrangements, etc; attends meetings and takes accurate minutes as requested.

*Promptly and courteously answers and screens phone calls for the office or department; routes calls as appropriate within established customer service guidelines; accurately records messages and delivers to the appropriate party in a timely manner.

*Accurately and rapidly types a variety of reports, forms and correspondence from rough drafts, corrected copies or from a Dictaphone; effectively composes other routine correspondence.

*Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures.

*Responsible for overflow workload and coverage for other areas.

*Coordinates and updates Health Plan forms and manuals.

*Creates and maintains Health Plan reports.

The the ideal candidate have the following responsibilities:

*Greets Health Plan visitors, guests and patients promptly and courteously; ascertains their needs and provides assistance in accordance with established Health Plan policies and procedures, or if unable or unqualified to assist, promptly refers to the appropriate party or department.

*Assists members with Health Plan questions or premium payments.

*Monitors supply levels and orders accordingly.

*Provides clear photocopies in a timely manner.

*Creates and maintains SWHP letter templates with a high level of accuracy and attention to detail.

*Promptly sorts and distributes Health Plan mail.

*Organizational skills required.

*Knowledge of Microsoft Office Suite required.

*Knowledge of accounting policies and procedures and Health Plan system for collecting premiums.

*Performs job duties in a manner consistent with organization and departmental safety policies and procedures.

*Completes update on safety through the organization's computerized education system on an annual basis; reads, understands and signs the MSDS manual on an annual basis.

Location/Facility Lubbock, Texas

For more information on the facility, please click our Locations link.

Specialty/Department/Practice Customer Service Health plan

Shift/Schedule Full Time

Benefits Our competitive benefits package includes*:

o Immediate eligibility for health and welfare benefits

o 401(k) savings plan with dollar-for-dollar match up to 5%

o Tuition Reimbursement

o PTO accrual beginning Day 1

*Note: Benefits may vary based upon position type and/or level.

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nations exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, its accepting a calling!

High School Diploma

One year experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviors that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products.

We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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