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TKC Holdings Site Administrator in LUBBOCK, Texas

Are you looking for a career with premium benefits and the potential for growth? ​

At TKC Holdings, we’ve created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path. ​

The Site Administrator serves as the primary interface for facility system inquiries including tracking and managing inmate inquiries, complaints and responses. This position also repairs or replaces broken telephone sets and provides a weekly update of phone system status, repairs made and any open items.

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

  • Customer service experience

  • 3 or more years demonstrated skills in a high tech environment, emphasizing skills in computer hardware maintenance, software management, and networking

  • Must qualify for and maintain correctional facility security clearance

  • Position can require overtime, non-standard schedules and evening or night shifts

  • Ability to successfully pass pre-employment (post offer) Company or Facility background check, credit check, motor vehicle record check and drug screening

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees. TKC offers a variety of medical plans with prescription coverage, vision, dental, life insurance, short term and long term disability and many more benefits that can be selected to create the right package for you. TKC also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Requisition ID: 2020-2504

Company: Inmate Calling Solutions, LLC - 894MO

External Company URL:

Street: 811 MAIN STREET

Telecommute: No