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Service First Mortgage Junior Loan Processor in Mansfield, Texas

At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.

  • We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved.

  • We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives.

  • We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts.

We are honored to be voted as a Top 100 Places to Work ( by the Dallas Morning News for six consecutive years. Service First Mortgage is the first company to be ranked as high as #4 in its first year of nomination. We are also honored to have received a special award in the category of Best Direction.

Service First Mortgage is currently hiring for a Junior Loan Processor.

The Junior Loan Processor will prepare the loan files, review loan applications, and collect additional information as appropriate. Duties include:

  • Performing new loan set up on residential mortgage loans.

  • Ensuring quality is consistent with all company policies and procedures as well as meeting all regulatory requirements

  • Managing the timeline to ensure timely receipts of all required documents, and following up with the appropriate party

  • Service Order requests including but not limited to: appraisals, titles, tax returns, social security verifications, employment verification, deposit verification, flood certificates etc.

  • Obtaining borrower verifications

  • Working closely with internal and external contacts to highlight deficiencies

  • May be asked to carry small pipeline with Ops Management Approval


  • High School diploma or equivalent.

  • 2+ years of mortgage experience or related position.

  • Knowledge and understanding of the lending process, federal and state law, and various loan products and guidelines.


  • Excellent customer service skills.

  • Self-motivated with the ability to work independently with minimal supervision.

  • Strong written and oral communication skills, including interpersonal skills.

  • Attention to detail.

  • Ability to adhere to established processes and checklists.

  • Problem solving and conflict resolution skills.

  • Ability to multitask and manage one’s time under pressure in a high volume environment


  • Health Care Plan (Medical, Dental & Vision)

  • Retirement Plan (401k, IRA)

  • Life Insurance (Basic, Voluntary & AD&D)

  • Paid Time Off (Vacation, Sick & Public Holidays)

  • Short Term & Long Term Disability

  • Training & Development

  • Work From Home

  • Wellness Resources