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Dow Chemical Engineering and Maintenance IT Manager in Oyster Creek, Texas

Engineering and Maintenance IT Manager

Job Detail

Date Posted:Thu, 08 Apr 2021

Position:Engineering and Maintenance IT Manager

Schedule:Full time

Job Number:R2010596

Primary location:

Country:United States of America


City:Houston (TX, USA)

Additional Locations:

Freeport (TX, USA)

Midland (MI, USA)

Deer Park (TX, USA)

Oyster Creek (TX, USA)

Hahnville (LA, USA)

Angleton (TX, USA)

Plaquemine (LA, USA)

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Dowhas a rewarding opportunity available for aTechnical Project Manager/Technical Support SME – Document Management. This position can be located at one ofDow's major sites within the U.S.Key expectations for this position are to design, configure and deploy engineering document management systems. The best candidate will have a mix of project management and technical configuration skills, engineering knowledge and a passion for delighting customers. You will also use your mix of product support, troubleshooting and Windows/SQL Server technical skills to support, configure and evangelize a multi-year, global deployment of engineering document management best practices.

The ability to work independently with minimal supervision and to provide effective remote support is essential.

Key Responsibilities:

  • Architect the solution, including work process redesign, security design, and metadata structure.

  • Manage implementation of engineering document management projects, balancing customer satisfaction, project profitability and schedule.

  • Perform ETL for migration from legacy Document Systems including data validation and clean up.

  • Facilitate customer meetings to define and document requirements.

  • Configure the document management tool, train customers and deploy the solution.

  • Attend document management training to become a subject matter expert.

  • Support operations of 40+, 24/7 global document management Windows servers located in the North American, European and Asian regions.

  • Provide regional Level 1 and Level 2 customer support as needed.

  • Work with Dow IT and the software vendor to deploy new servers, coordinate software updates, troubleshoot operational issues and provide input to architectural design decisions.

  • Implement and support related software apps, including functions such as user management, metadata quality and reporting.

  • Prepare training materials, conduct training and demonstrate the product.

  • Support other Project Managers’ activities as required.

Required Qualifications:

  • A minimum of an Associate's degree in a technical field, 4 or more years of military training/experience, or at least 5 years of equivalent technical experience is required.

  • Minimum 3 years in EPC firms to support Document Management tools, a technical software project manager position, with experience in requirements analysis, designing, building, testing, training and roll-out.

  • Effective communication and analytical thinking.

  • Technical experience operating Windows Server OS and Microsoft SQL Server.

  • Practical experience writing basic SQL queries.

  • Demonstrated patience and confidence while interacting with customers.

  • Demonstrated ability to quickly learn new technologies.

  • Agile Software development

  • A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications:

  • Experience configuring and deploying document management systems.

  • Excellent knowledge of Windows Servers.

  • Excellent knowledge of networking and network infrastructure.

  • A good working knowledge of process industry engineering design work processes.

  • Working knowledge of role-based systems security models.

  • Independent, self-starter who requires minimal supervision and can drive tasks remotely.

  • Excellent presentation and data gathering skills.

  • Technical experience in technologies such as .NET, VB, C#, PowerShell, Python or other structured programming a plus

  • Excellent knowledge of Microsoft SQL, including queries, stored procedures and indexes

  • Experience in Microsoft Azure services a plus.

Note:This position does not offer relocation assistance.

Dow Offers:

  • A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits

  • On-going learning opportunities within a diverse, inclusive and rewarding work environment

  • Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth

  • The chance to work within a global company and interact with colleagues from around the world

  • Opportunities that spark your imagination and ignite your passion to help others

About Dow

Dow (NYSE: DOW) combines global breadth, asset integration and scale, focused innovation and leading business positions to achieve profitable growth. The Company’s ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company, with a purpose to deliver a sustainable future for the world through our materials science expertise and collaboration with our partners. Dow’s portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer care. Dow operates 106 manufacturing sites in 31 countries and employs approximately 35,700 people. Dow delivered sales of approximately $39 billion in 2020. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visitwww.dow.comor follow@DowNewsroom ( on Twitter.

As part of our dedication to the diversity of our workforce, Dow is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1-800-523-3945.