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New York Life Insurance Company Corporate Vice President, Field Operations and Supervision in Plano, Texas

A career atNew York Life (https://www.newyorklife.com/) offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value ourdiverse and inclusive workplace (https://www.newyorklife.com/about/careers/diversity/) where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by ourFoundation (https://www.newyorklife.com/foundation) . It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visitLinkedIn (https://www.linkedin.com/company/newyorklife/) , ourNewsroom (https://www.newyorklife.com/newsroom/) and theCareers (https://www.newyorklife.com/about/careers/) page ofwww.NewYorkLife.com (http://www.newyorklife.com/) .

New York Life’s primary distribution channel is the career Agency sales force ofmore than 12,000agents, operating in virtually every major city in the United States. Every agent is affiliated with one of our 117 General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. Approximately half our agents operate their businesses out of our General Offices, while the other half maintains independent office locations.

Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers. The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market, select cultural markets, and the women’s markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.

Role Overview

  • Develop and conduct education and training sessions for field management, agents/registered representatives and agent's staffs on issues of market conduct, field supervision, compliance matters and the like.

  • Conducts OSJ inspections on behalf of NYLIFE Securities, Inc. report findings and make recommendations.

  • Establish and maintain records of each inspection and follow-up to be sure that all discrepancies are resolved. Communicate results to NYLIFE Securities.

  • Conduct supervision interviews for registered representatives and principals who are employees and maintain appropriate individual files.

  • Conduct unannounced supervisory interview/inspections for agents/registered representatives and sign-off on such inspections.

  • Conducts Agency Standards reviews of General Offices to ensure adherence to Company and State regulatory guidelines and procedures.

  • Investigate and resolve agent and agency conflicts.

  • Investigate agents in market conduct matters; recommends and implements disciplinary actions and additional supervision and training.

  • Deal with sexual harassment, discrimination and other EEO matters including investigations and follow-up recommendations.

  • Coaching and developing General Office management and agents through training classes and seminars to ensure compliance with Agency Standards and Rules.

  • Conduct special investigations as directed.

Qualifications

  • Bachelor's Degree

  • Any Advanced degree or designation (CLU, ChFC, CFP, CAMS, etc.) is a plus

  • Comprehensive knowledge of registered and non-registered products

  • Must have Series 7, 24 and 65 or 66

  • Series 51 or 53 required within 90 days

  • Highly developed skills in written and oral communications

  • Willing to Travel

SF:LI-KV1

EOE M/F/D/V

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