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ConvergeOne Enablement Program+Ops Mgr in Plano, Texas

ConvergeOne: 1 Contact, 1 Connection, 1 Choice

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.

Charged By Greatness video:

https://www.dropbox.com/s/62ewzbd6hglwker/ConvergeOne%20FINAL.mp4?dl=0

Summary

The position of Enablement Programs + Operations, Manager will assist ConvergeOne to instill both quality and learning best practices across our field team, consisting of National Account Managers, Sales Engineers, and Post Sales teams. This role will work with our Global Field Organization to create and deliver tools, processes and training that elevate the quality of the sales teams. This role will also conduct end-to-end training needs to increase sales effectiveness and ultimately drive more revenue. This is a hands-on role which will have a solid track record of delivering enablement of varying degrees of technical and/or business complexity.

Essential Functions

  • Communicates effectively with sales, marketing, and operations teams to find gaps in resources and training

  • Assists in the production of sales assets and materials to facilitate the sales process

  • Supports and inform the salesperson onboarding process and adjust training as the company and product matures

  • Assesses and implement sales tools to facilitate the sales process

  • Develops and manage performance tools, processes, and programs

  • Translates company goals to individual goals and align efforts and outcomes

  • Determines appropriate feedback systems for performance planning

  • Designs and evaluate performance appraisal and tracking systems

  • Assists with the development of performance improvement plans, coaching agendas, training materials, and progress tracking methods

  • Works with enablement team to assess and develop appropriate key performance indicators and performance goals for specific positions and departments

  • Manages logistics for onboarding and training programs

  • Owns weekly sales communique to include working with extended teams for timely content

Required Qualifications

  • Experience managing sales tools and enablement platforms (SharePoint, Enablement Platforms such as Brainshark, MindTickle etc…)

  • Content creation experience building assets and materials that are externally facing and can be used by the sales team to facilitate their sales cycle

  • Demonstrate a working knowledge of training techniques and best practices for onboarding or adopting new technologies

  • Experience effectively tracking performance and metrics across an organization

  • Project Management skills are a must

  • 5+ years’ experience managing field transformation, corporate alignment, system and/or process integration initiatives

  • Sales experience is a plus

  • A passion for continuous learning and development

  • Initiative and resourcefulness to learn new products and industries quickly and effectively on your own

  • Superb people skills

  • Ability to motivate and influence people who do not report directly to you

  • Ability to collaborate well with people across different functions, geographies, and levels. Experience in coaching and mentoring people

  • Ability to bring out the best in others, and help them learn, grow, and succeed

  • A positive attitude, high energy level, and initiative to thrive in a fast-paced, dynamic, entrepreneurial environment

  • Thrive on change and an infectious 'can do' attitude

  • Demonstrated ability to excel within an environment of change, and gets going with little to no direction

  • Self-motivated, tenacious, and balanced individual who brings 'can do' motivations to work every day

  • Ability to act as a change agent to champion change and innovation, someone who embraces change as we are constantly evolving and improving how we sell

  • Bachelor's Degree in Business, Communications, or Education or related field, or equivalent relevant experience preferred

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Environment

Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes

This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement

ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Summary

The position of Enablement Programs + Operations, Manager will assist ConvergeOne to instill both quality and learning best practices across our field team, consisting of National Account Managers, Sales Engineers, and Post Sales teams. This role will work with our Global Field Organization to create and deliver tools, processes and training that elevate the quality of the sales teams. This role will also conduct end-to-end training needs to increase sales effectiveness and ultimately drive more revenue. This is a hands-on role which will have a solid track record of delivering enablement of varying degrees of technical and/or business complexity.

Street: 101 East Park Blvd.

Overview (Text Only): Summary The position of Enablement Programs + Operations, Manager will assist ConvergeOne to instill both quality and learning best practices across our field team, consisting of National Account Managers, Sales Engineers, and Post Sales teams. This role will work with our Global Field Organization to create and deliver tools, processes and training that elevate the quality of the sales teams. This role will also conduct end-to-end training needs to increase sales effectiveness and ultimately drive more revenue. This is a hands-on role which will have a solid track record of delivering enablement of varying degrees of technical and/or business complexity.

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