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USAA Infrastructure Engineer - Sr Level / Remote in Plano, Texas

Purpose of Job

We are currently seeking a talented Senior level Infrastructure Engineer for our offices in San Antonio, TX, Plano, TX or 100% Remote Work Environment.

Please note: The ideal Infrastructure Engineer candidate applies an automation mindset to solving problems. You will have the opportunity to implement and maintain an efficient and secure enterprise infrastructure pipeline that offers elastic, uninterrupted private cloud capacity for our customers. As part of an agile team, your skill will be empowered to addresses the development of required Cloud patterns and Software Defined Infrastructure covering a broad range of solutions to include: compute, storage, databases, networking, analytics, machine learning, and security.

Responsible for creating, modifying, maintaining and supporting infrastructure and individual system components that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace ( (17 seconds)

USAA Careers – World Class Benefits ( (31 seconds)


  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies and procedures for business activities.

  • Independently designs scalable infrastructure, provides oversight and priority for system change – reserves execution for complex implementations, automates service delivery and maintenance tasks, provides direction and priority for monitoring and tooling activities.

  • Independently resolves complex production issues, and leads troubleshooting of end-to-end solutions that span multiple systems

  • Leads analysis of end-to-end system failures to identify opportunities across multiple systems

  • Independently experiments with new patterns and technologies

  • Helps establish and improve engineering best practices, concepts, and patterns

  • Understands the customer and independently identifies solutions and ideas for the customer and independently evaluates potential solutions

  • Mentor and coach junior engineers.

Minimum Education/Experience requirements:

  • Bachelor's degree in related field of study OR 4 years of related experience in lieu of a degree, in addition to the minimum years required

  • 6+ years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities

Qualifications may warrant placement in a different job level

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Education/Experience:

  • Strong experience in GoLang, Java or Python. Also, strong understanding of object-oriented programming (OOP) and design principles

  • Strong experience in REST API development leveraging Docker and container platforms such as Kubernetes, OpenShift for application deployments

  • Strong experience with application security using PKI, JWT, OAuth, Kerberos and other security technologies for securing APIs and/or integrations with different systems.

  • Moderate experience developing against traditional RDBMS, NoSQL and object storage solutions

  • Moderate experience in Linux command line and tooling

  • Moderate experience in CI/CD pipeline development using tools like Jenkins or GitLab

  • Moderate experience in source code management and semantic versioning (SMVR) using Git, GitHub or GitLab

  • Moderate experience with a growing maturity in automation tools like Hashicorp Terraform, Ansible, Puppet and/or Chef

  • Moderate experience with logging and monitoring technologies such as ELK, Splunk, Grafana and Prometheus

  • Moderate experience building web applications using frameworks like Angular2/ReactJS


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800 - $192,300.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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USAA Total Rewards (

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 2/17/21 by 11:59 pm CST time .

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.