Bank of America Production Services Lead (IBM Websphere/ Message Broker) in Plano, Texas

Job Description:

*Candidates requiring visa sponsorship will not be considered for this position*

This position will be located at our Plano, TX, technology center only.

*Work hours may include Weekend and holidays, and occasional off-hour or extended hour support require*

Enterprise CTO Application Production Services provide production management services to Global Markets Risk, Corporate Treasury, Global Risk Analytics and Model Risk, Strategic Planning and Forecasting, Compliance and Operational Risk and Finance business partners to ensure daily delivery of technology functions that serves those business lines.

Oversee support team for resolving Incidents, Problems, Monitoring Events, Service Requests and changes. Participate in all Major Incidents (P1s and P2s). Collaborate with application dev team, risk partners, testing teams to review upcoming activities and mitigate any risks to production environment. Collaborate with other L2 support teams, Vendors, TI, Operations, L2 domain teams and L3 Application Development Support for QA, audit, capacity, performance, and other risk related deliverables. Planning for resources to support ongoing BAU and infrastructure RFCs. Change review, impact analysis and approvals. Conduct trend analyses of incidents, problems, and events to identify improvement opportunities. Responsible for ensuring corrective actions are completed in a timely fashion. Continuously improve production support service. Ensure application support documentation current (Control Plans, Technical Recovery Plan). Gather and report application metrics. Provide final approval during Permit-to-Operate tollgates and ensure Production Support readiness. Review and provide final approval for all production change. Performs business continuity testing and site-to-site failovers, LDRPS updates, etc. Collaborate and oversee Offshore based teams for delivery.

Required Skills:

  • Technical knowledge on at least two of the following :

  • Java development aspects with Message Broker ( Mandatory )

  • IBM Websphere MB / IIB : Development aspects

  • IBM Websphere MQ

  • IBM Websphere Datapower / SOA

  • DB2 / Oracle

  • Mainframe JCL’s / Linux Shell scripting

  • Cobol and navigating through mainframe console.

  • Websphere Application Server

  • Good insight into XLST and XML

Desired Skills:

  • Experience in SOAP/REST (JAX RPC/JAX WS)

  • Experience working on Workflow and Business Process Management (BPM) frameworks such as Activiti or APPIAN BPM etc

  • Knowledge on analyzing heap and thread dumps

  • Experience using incident management tools BMC Remedy.

  • Business / Functional knowledge of payment flows & corporate banking. Messaging standards used by EMEA & APAC regions such as Swift, PACS, IFX formats

Posting Date : 03/13/2019

Location :


  • United States

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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