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Splunk Retail Industry Specialist (Any Major U.S. City) in Plano, Texas

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Do you love a fast-paced start-up environment? Do you want to be part of the analytics revolution helping to change and disrupt the Retail industry? Do you understand the complexity of selling and supporting end-to-end analytics solutions? Would you like to work at a company that embraces innovation, passion, openness and fun, and loves to disrupt the status quo?

If so, we have a role for you.

You will be an early pioneer for Splunk to drive success within the Retail industry, including Internet retail, Department stores, Supermarkets, Drugstores, Apparel and Electronics sectors. In this role you will work cross-functionally with several organizations at Splunk (including Sales, Partners/Channels, Legal, Marketing, Product Management, Enablement, CSM, Sales Engineering), with the primary objective of looking for ways to build and grow our business in this industry. You are responsible for driving Splunk software bookings, adoption, and GTM Strategy for Splunk’s solutions for Retail customers and prospects. You will act as a liaison between Splunk's field and product management to influence product roadmap. You have deep, credible knowledge of the Retail industry. Additional experience in IT and Security related markets and the Splunk platform is helpful. Lastly, you know how to communicate at an executive level as a domain guide and trusted advisor.

About the Team

The Vertical Industries team is responsible for helping the field create, grow and speed sales opportunities to close while enabling the entire Splunk eco-system with its domain expertise to increase skills. You will report to the global leader for Manufacturing, Retail and Natural Resources Verticals.


You will innovate within and across internal teams to develop new use case, value propositions, tools and advisory workshops that scale and evolve the Splunk selling and adoption motion. In addition, you will:

  • Act as Industry point of contact and collective voice in terms of product strategy and direction from the field.

  • Evangelize the Splunk portfolio for Retail industry internally with our field organization and externally with customers, prospects, and partners

  • Establish credibility with the field organization, with customers, and with partners as a Retail industry subject matter expert making valuable contributions to the sales motion and customer interactions

  • Drive opportunities end-to-end during all parts of the sales cycle alongside Splunk and partner technical staff.

  • Lead and report on the pipeline for Retail industry customer cases and opportunities

  • Recruit and lead the customers participating in Splunk's beta and early adopter programs, ensuring customer success

  • Excellent understanding of the Retail industry ecosystem and market trends.

  • Represent the Splunk Industry Verticals business unit in the field and help unify our product and GTM strategy

  • Work closely with product management and market segment leadership to enhance new releases, business processes, packaging and pricing.

  • Influence, contribute, and drive adoption of enablement material to the Splunk global sales force in order to increase the knowledge of the Retail industry.


  • 5+ years’ experience building and leading teams with customer-facing responsibilities and an ability to grow and scale upward with the company. Second line management experience and global experience a plus. (within the realm of the Retail industry)

  • 10+ years total work experience in high growth, highly dynamic organizations and responsibilities similar to this role

  • Demonstrated subject matter expertise in the industry domain and retail supply chain, analytics, customer experience and IoT use cases, trends and applications.

  • Hands on Splunk experience or similar technology a plus

  • Experience building trusted relationships with customers and a leader with vision

  • Strong executive presence and polish internally and externally. Very comfortable in the “C” suite with a track record of success positively impacting sales, teamwork, strategy and vision

  • Demonstrated leadership of cross-functional teams tasked with full lifecycle support

  • Demonstrated ability to use both formal and informal influencing skills in a cross-matrix organization - this skill is critical to the success of this role.

  • Able to work independently and remotely from other members of your team and corporate.

  • You bring a range of industry-related contacts

  • Strong communicator with solid executive presentation skills

  • You have a reputation for high credibility with teams and strategic customers.

  • Bachelor's degree or equivalent work experience

  • Up to 50% travel required.

  • Location: Major retail city locations in the U.S. but will also consider major cities in the U.S.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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