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Bank of America Sr. Computer Operations Tech II in Plano, Texas

Sr. Computer Operations Tech II

Plano, Texas

Job Description:

Monitors and controls one or more midrange or mainframe computers by operating the central console or on-line terminals. Monitors and controls system performance, including peripherals. Determines equipment setup and runs operation by studying program operating instructions. Reports deviation malfunctions if not able to correct within prescribed procedures. Interfaces with internal support groups and vendors to resolve problems. This position requires proficiency sufficient to work at the highest level of computer operations under only general supervision. In some work environments, extensive cross training as a Senior Peripheral Technician is expected. This position requires a significant level of expertise and leadership qualities.

Required Skills:

A self-motivated, hands-on, driven individual

Ability to multi-task and work independently

Excellent analytical and logic skills.

Ability to work well in a fast-paced, changing environment.

Ability to partner with both technology and business Associates to develop and implement solutions

Desired Skills:

Knowledge of project life cycle, Excel, and PowerPoint

General Job Description:

Must have been a successful participant in the BAC Year Up Program

Used for associates who have more experience and are handling more complex assignments than required of TP601-Sr. Computer Operations Technician I. Monitors and controls one or more midrange or mainframe computers by operating the central console or on-line terminals. Monitors and controls system performance, including peripherals. Determines equipment setup and runs operation by studying program operating instructions. Reports deviation malfunctions if not able to correct within prescribed procedures. Interfaces with internal support groups and vendors to resolve problems. This position requires proficiency sufficient to work at the highest level of computer operations under only general supervision. In some work environments, extensive cross training as a Senior Peripheral Technician is expected. This position requires a significant level of expertise and leadership qualities. Associates frequently perform in a project leadership role and possess the skill and ability to act as a back-up for a supervisor role.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Learn more about this role

Full time

JR-21016607

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Referral Bonus:

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