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TEXAS PARKS & WILDLIFE TPWD - Customer Service Representative I in PORT ARANSAS, Texas

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section TPWD MISSIONTo manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisors name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with See attached or See resume will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state unknown for any incomplete fields. A scanned copy of a college transcript(s) issued from the registrar must be attached to the online application (if applicable).APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, MILITARY OCCUPATIONAL SPECIALTY CODES can be found at PREFERENCE: If you choose to claim veterans employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veterans Hiring Reference page at NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period.TO APPLY: Application must be completed at: CONTACT: Kristin Welch, (361) 749-5246PHYSICAL WORK ADDRESS: TPWD Mustang Island State Park, 9394 State Highway 361, Corpus Christi, TX 78418GENERAL DESCRIPTION: Under the direction of the Office Manager, this position is responsible for assisting with the daily office operations and clerical duties for Mustang Island State Park. Performs entry-level customer service work. Duties include processing correspondence, report preparation, and answering telephones. Performs revenue collection, license and permit sales, and automated visitor registration and reservations. Provides information to park visitors and general public. Responsible for the routine cleaning of Park Headquarters. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED.Experience:One year experience in general clerical, cash handling, or customer service.Licensure: If driving is required, applicant must possess a valid State drivers license. PREFERRED QUALIFICATIONS: Experience: Six months clerical experience (such as accounting, typing, filing, recordkeeping, and data entry);Six months experience in the use of personal computers;Six months experience in customer service;Six months experience working with the public;Six months experience handling cash.KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of general office procedures;Knowledge of administrative and clerical procedures;Knowledge of basic mathematics;Skill in using MS Word, Excel, and Outlook;Skill in effective verbal and written communication;Skill in providing quality customer service i