Robert Half International Customer Service Representative in Richardson, Texas

Description

Customer Service Representative Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the manufacturing industry.

  • Receiving and placing telephone calls

  • Performs full service order processing and management

  • Provides accurate, friendly customer service in a timely manner

Requirements

What we're looking for

  • 5+ years of high-level customer service

  • Experience processing complex transactions and performing extensive research to resolve complex customer inquiries

  • Excellent verbal, written, and social communication skills

  • Ability to interact effectively with internal and external partners and clients/customers

  • Advanced Microsoft Office skills, CRM

  • Serve as Inside Sales support, responsible for managing customer calls regarding orders, returns, requests, quotes, price and availability

  • Process invoices, enter orders, and confirm orders via fax, email or phone

  • Ensure accurate daily shipment processing, product scheduling, and shipment confirmations

  • Investigate and respond to customers’ requests concerning stock availability, order expediting, pricing, special items, as well as preferred carriers, special packaging and shipping criteria

  • Establish and maintain cordial customer relations through telephone contact and email

  • Interact with various departments, such as Supply Chain Planning, Quality Assurance, Distribution, Marketing, and Logistics, to ensure that all customer requirements are met

If you are interested in growing your customer service skills, please send your resume to [email protected] for immediate consideration!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $19 - 20/hr

Location: Richardson, TX

Date Posted: January 10, 2019

Employment Type: Temporary

Job Reference: 04280-9501707820

Staffing Area: Office & Administrative